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Rank
69th
Out of 279

L'Enfant Plaza Hotel

Average Price: $319  
 
Hotel Class:
480 L'Enfant Plaza SouthWest
Washington DC, 20024 View map  
4-Star Hotel Rank: 18 of 30
Average review rating: 4.01
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (66) , TripAdvisor (362)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 26 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
complain (2)   desk (4)   helpful (2)   hotel (13)   liked (3)   management (28)   problem (2)    
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1. I called the front desk, and a manager came up in something like 30 seconds.
"Decent hotel if you can get a room for a good rate " Read full review on TripAdvisor   8/29/2011 Vote      
2. I am grateful to the hotel's guest service manager who saw his way clear to make good on promises made by the hotel's third party vendor, Expedia.
"Baptism by fire " Read full review on TripAdvisor   6/14/2011 Vote      
3. I spoke to the front desk manager, Martella, who was very professional and helpful.
"We had a great stay; buffet not good though " Read full review on TripAdvisor   4/25/2011 Vote      
4. The manager treated us like a family.
"The best service ever in my life " Read full review on TripAdvisor   4/19/2011 Vote      
5. Kudos to the hotel manager and to the hotel staff.
"An excellent value in a great location " Read full review on TripAdvisor   4/3/2011 Vote      
6. When I showed it to the hotel manager, he was friendly enough and told me that he would look at our bill and make an adjustment (I will get to that later).
"Spend your money elsewhere " Read full review on TripAdvisor   3/28/2010 Vote      
7. No use contacting the front desk as they just say they will tell the manager.
"Terrible, Shabby, No Hot water " Read full review on TripAdvisor   1/25/2012 Vote      
8. Called and complained to shift manager and she said there was nothing she could do.
"Never coming back " Read full review on TripAdvisor   11/9/2011 Vote      
9. But I did not get an apology from the manager.
"This was the dirtiest hotel I have ever stayed in! Worse then a truck stop inn off the highway! " Read full review on TripAdvisor   8/22/2011 Vote      
10. After 15mins of waiting for hot food I had to go to the hotel manager and ask for her to do something.
"This was the dirtiest hotel I have ever stayed in! Worse then a truck stop inn off the highway! " Read full review on TripAdvisor   8/22/2011 Vote      
   
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