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Rank
69th
Out of 279

L'Enfant Plaza Hotel

Average Price: $319  
 
Hotel Class:
480 L'Enfant Plaza SouthWest
Washington DC, 20024 View map  
4-Star Hotel Rank: 18 of 30
Average review rating: 4.01
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (66) , TripAdvisor (362)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 13 comments. 
85% wrote positive comments about concierge
The following words were used in comments with Concierge:
great (2)   helpful (5)   museums (2)   recommend (3)   staff (3)    
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1. Addendum: The Concierge (Andrea) was very helpful to me and answered the several questions that I had about navigating the Metro station and the shopping mall.
"Very much a mixed bag " Read full review on TripAdvisor   5/7/2012 Vote      
2. Lobby concierges were outstanding, and gave me both an untimed ticket (no waiting in lines) for the Holocaust Museum, and a free 'day 2' ticket that a guest had turned in from the fascinating 'Newseum.
"Aspires to be truly upscale, almost gets there. Great service. Painfully noisy construction across the street. " Read full review on TripAdvisor   7/28/2011 Vote      
3. The staff was always helpful, including the concierge, door men, and valets.
"A good hotel near the Mall " Read full review on TripAdvisor   4/26/2011 Vote      
4. The concierge was also great.
"We had a great stay; buffet not good though " Read full review on TripAdvisor   4/25/2011 Vote      
5. The concierge/reception staff were amazing, especially Theadora.
"great hotel for a great value " Read full review on TripAdvisor   11/27/2009 Vote      
6. The staff is very courteous and the concierge is very helpful.
"Great Hotel " Read full review on Expedia   11/11/2009 Vote      
7. One morning, the concierge gave me a discount card to the Newseum and marked the directions to it on the map.
"Service Above and Beyond Call of Duty " Read full review on TripAdvisor   4/9/2012 Vote      
8. The concierge gets paid by restaurants that he recommends, so when we asked for a close place to eat, he said the nearest was in Chinatown, which is 2 miles away.
"Do Not Spend A Weekend At This Hotel!! " Read full review on TripAdvisor   2/8/2012 Vote      
9. I also asked the concierge about the closing times of the museums - I was informed it was 5pm.
"Will recomend our office never use this hotel again " Read full review on TripAdvisor   5/11/2011 Vote      
10. After hours, with no concierge on duty, the young lad at the front desk was very helpful with restaurant recommendations and called for a reservation on our behalf.
"Good location And Package Deal " Read full review on TripAdvisor   5/10/2011 Vote      
   
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