The Watermark Hotel and Spa, San Antonio, Staff

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Rank

8th

Out of 504

The Watermark Hotel and Spa	Average Price: $322 Check Rates

Hotel Class:

212 West Crockett Street

San Antonio, 78205 View map

4-Star Hotel Rank: 6 of 32
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (6) , Travelocity (10) , TripAdvisor (201) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) balcony (25) bar (17) bath (14) bathroom (53) bathtub (6) bed (41) breakfast (37) check in (19) complimentary (6) concierge (31) cost (6) decor (7) dinner (24) downtown (7) food (40) front desk (29) gym (7) hot tub (12) hotel (364) housekeeping (9) lobby (22) location (68) lunch (20) manager (11) massage (46) money (11) parking (16) pillow (7) pool (65) price (24) rate (11) recommend (26) restaurant (87) room (298) room service (24) sauna (9) service (163) shower (33) spa (181) staff (121) steam (6) street (18) tub (25) valet (29) valet parking (12) view (54) walk (32) whirlpool (8) wireless (12)

Staff

Appears in 121 comments.

98% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (7) beauty (8) concierge (7) desk (7) excellent (7) extremely (6) friendly (38) good (10) great (16) helpful (25) hotel (34) nice (8) professional (9)

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1. We had several meals in Ostra (the main resturant in the hotel) and the food was well prepared and the wait staff bend over backwards to give you a great meal.

"Exceptional Guest Service " Read full review on TripAdvisor 5/21/2012 Vote

2. The staff was so friendly from the moment we walked into the lobby.

"Gorgeous hotel! " Read full review on TripAdvisor 5/14/2012 Vote

3. The staff was super attentive and gracious.

"Magnificent hotel ...just watch out when booking a spa package " Read full review on TripAdvisor 3/26/2012 Vote

4. We were pampered every minute of our stay by the exceptionally well-trained staff.

"Magnificent hotel ...just watch out when booking a spa package " Read full review on TripAdvisor 3/26/2012 Vote

5. Great staff.

"Sharp hotel with a bit of history. " Read full review on TripAdvisor 2/23/2012 Vote

6. The staff is amazing also, accommodating and ready to help with any request.

"Indulge in fabulous! " Read full review on TripAdvisor 2/12/2012 Vote

7. Anhyhow, the spa is still very nice and beautiful and the staff very professional and nice.

"Wonderful Spa - Not so great Food - Horrible Logistics " Read full review on TripAdvisor 2/12/2012 Vote

8. Thankfully, the hotel staff was more efficient than the waitstaff and they were always helpful with advice on where to eat, or how to get to somewhere.

"A Treat During the Alamo Bowl " Read full review on TripAdvisor 2/12/2012 Vote

9. I travel externsively for business and pleasure and what impressed me the most about the Mokara is the warm and professional staff there.

"The best in San Antonio " Read full review on TripAdvisor 2/1/2012 Vote

10. We loved all the little extras such as concierge welcome email before we arrived, spa products in the bathroom (some were not free of course), great room snacks, awesome coffee maker with several varieties of coffee to choose from, etc., etc. The spa was beautiful and all the hotel staff were great.

"Perfect! " Read full review on TripAdvisor 1/26/2012 Vote