The Watermark Hotel and Spa, San Antonio, Service

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OpinionWell
Rank

8th

Out of 504

The Watermark Hotel and Spa	Average Price: $322 Check Rates

Hotel Class:

212 West Crockett Street

San Antonio, 78205 View map

4-Star Hotel Rank: 6 of 32
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (6) , Travelocity (10) , TripAdvisor (201) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) balcony (25) bar (17) bath (14) bathroom (53) bathtub (6) bed (41) breakfast (37) check in (19) complimentary (6) concierge (31) cost (6) decor (7) dinner (24) downtown (7) food (40) front desk (29) gym (7) hot tub (12) hotel (364) housekeeping (9) lobby (22) location (68) lunch (20) manager (11) massage (46) money (11) parking (16) pillow (7) pool (65) price (24) rate (11) recommend (26) restaurant (87) room (298) room service (24) sauna (9) service (163) shower (33) spa (181) staff (121) steam (6) street (18) tub (25) valet (29) valet parking (12) view (54) walk (32) whirlpool (8) wireless (12)

Service

Appears in 163 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
excellent (18) food (14) friendly (7) good (13) great (27) hotel (32) nice (17) night (8) perfect (7) pool (10) price (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was amazing.

"Best hotel ever " Read full review on TripAdvisor 5/4/2012 Vote

2. Great service, very personable.

"Still the Greatest! " Read full review on TripAdvisor 4/15/2012 Vote

3. The service was excellent, the rooms were beautiful and I especially loved the huge bathroom with the great bath products and the huge jacuzzi tub.

"Luxury on the Riverwalk " Read full review on TripAdvisor 4/11/2012 Vote

4. Omni carries all of its wonderful service over to the Mokara.

"Perfect service with a great spa " Read full review on TripAdvisor 4/6/2012 Vote

5. I was there early in the morning and everything was spotless, and the service was impeccable.

"Spa is wonderful! " Read full review on TripAdvisor 3/27/2012 Vote

6. we had a massage which was great , had breakfast in the restaurant and next day in the room,again service was great and so was the food.

"great " Read full review on TripAdvisor 2/20/2012 Vote

7. The service was excellent and we would definitley go back.

"Spa Day at the Mokara Hotel & Spa " Read full review on TripAdvisor 2/15/2012 Vote

8. The pool was nicely heated on the rooftop and the cafe girl came out and offered us drinks (as opposed to having to call someone for service)- she was very nice.

"True luxury beyond expectations " Read full review on TripAdvisor 2/12/2012 Vote

9. Hubert did not disappoint and his attention to detail and service are excellent.

"Wonderful Spa - Not so great Food - Horrible Logistics " Read full review on TripAdvisor 2/12/2012 Vote

10. Service throughout the hotel was impeccable, from the front desk who greeted us by name the moment we walked into the hotel, to the restaurant, to room service and housekeeping.

"Wonderful Hotel! " Read full review on TripAdvisor 1/30/2012 Vote