The Watermark Hotel and Spa, San Antonio, Manager

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Rank

8th

Out of 504

The Watermark Hotel and Spa	Average Price: $322 Check Rates

Hotel Class:

212 West Crockett Street

San Antonio, 78205 View map

4-Star Hotel Rank: 6 of 32
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (6) , Travelocity (10) , TripAdvisor (201) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (17) balcony (25) bar (17) bath (14) bathroom (53) bathtub (6) bed (41) breakfast (37) check in (19) complimentary (6) concierge (31) cost (6) decor (7) dinner (24) downtown (7) food (40) front desk (29) gym (7) hot tub (12) hotel (364) housekeeping (9) lobby (22) location (68) lunch (20) manager (11) massage (46) money (11) parking (16) pillow (7) pool (65) price (24) rate (11) recommend (26) restaurant (87) room (298) room service (24) sauna (9) service (163) shower (33) spa (181) staff (121) steam (6) street (18) tub (25) valet (29) valet parking (12) view (54) walk (32) whirlpool (8) wireless (12)

Manager

Appears in 11 comments.

66% wrote positive comments about manager

The following words were used in comments with Manager:
friendly (2) hotel (3) management (11)

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1. The front desk manager was equally helpful, so in all we felt thoroughly spoiled from the get-go -- and for the most part this good vibe remained throughout our stay.

"Superb 3-day experience " Read full review on TripAdvisor 12/28/2011 Vote

2. Michael the manager of the restaurant was very attentive.

"Great Hotel " Read full review on TripAdvisor 9/23/2011 Vote

3. We did make requests but I did not complain till asked in an email - then, when I described the above, the manager called.

"This is NOT a 4 star experience " Read full review on TripAdvisor 3/10/2008 Vote

4. We scheduled an extra spa service at the suggestion of the resturant manager downstairs.

"Seriously unexcepted " Read full review on TripAdvisor 5/1/2012 Vote

5. The manager of the spa was also very unfriendly.

"Hotel is fabulous but tried spa twice- they missed the mark both times " Read full review on TripAdvisor 2/6/2012 Vote

6. The front of house manager Nate is very engaged with his operation and you can tell from when you first arrive up until the point you depart.

"Great way to Celebrate Anniversary " Read full review on TripAdvisor 10/25/2011 Vote

7. Then the manager that took the time to greet and talk to us and say goodbye, thanks Nate.

"Love this spa!!!!! " Read full review on TripAdvisor 9/18/2011 Vote

8. from the moment I drove up with my golden retriever, Harley (many hotels say they are pet friendly, however that tend to grimace when they see your furry friend!) to the kind farewell with a cold bottled water from the valet staff assisted by Nate the General Manager who stood curbside waving goodbye~ ALL facets of my experience were STELLAR.

"OMG...FABULOSITY @ its FINEST & VERY Pet~Friendly! " Read full review on TripAdvisor 4/3/2011 Vote

9. The hotel manager introduced himself to us, engaged in dialog with us not once but twice during our stay and remembered we were from Kansas.

"23rd Wedding Anniversary " Read full review on TripAdvisor 8/11/2008 Vote

10. One positive note is the hotel manager, Luciano Ciorciari.

"Watermark; close to being a great hotel, but still lacking on many levels " Read full review on TripAdvisor 8/13/2007 Vote