The Watermark Hotel and Spa, San Antonio, Concierge

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Rank

8th

Out of 504

The Watermark Hotel and Spa	Average Price: $322 Check Rates

Hotel Class:

212 West Crockett Street

San Antonio, 78205 View map

4-Star Hotel Rank: 6 of 32
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (6) , Travelocity (10) , TripAdvisor (201) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (17) balcony (25) bar (17) bath (14) bathroom (53) bathtub (6) bed (41) breakfast (37) check in (19) complimentary (6) concierge (31) cost (6) decor (7) dinner (24) downtown (7) food (40) front desk (29) gym (7) hot tub (12) hotel (364) housekeeping (9) lobby (22) location (68) lunch (20) manager (11) massage (46) money (11) parking (16) pillow (7) pool (65) price (24) rate (11) recommend (26) restaurant (87) room (298) room service (24) sauna (9) service (163) shower (33) spa (181) staff (121) steam (6) street (18) tub (25) valet (29) valet parking (12) view (54) walk (32) whirlpool (8) wireless (12)

Concierge

Appears in 31 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
free (3) friendly (5) good (3) great (2) helpful (11) hotel (9) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We loved all the little extras such as concierge welcome email before we arrived, spa products in the bathroom (some were not free of course), great room snacks, awesome coffee maker with several varieties of coffee to choose from, etc., etc. The spa was beautiful and all the hotel staff were great.

"Perfect! " Read full review on TripAdvisor 1/26/2012 Vote

2. My wife planned the trip for my birthday and she was very impressed with Petra the hotel's concierge.

"Great hotel and excellent service " Read full review on TripAdvisor 1/24/2012 Vote

3. Thank goodness for the Concierge and many of the Front Desk people.

"Great staff, but some things hit and miss " Read full review on TripAdvisor 12/12/2011 Vote

4. The concierge graciously arranged for welcome champagne and chocolate covered strawberries to be in our room when we arrived.

"Great boutique hotel on the Riverwalk " Read full review on TripAdvisor 11/10/2011 Vote

5. The service was superb, Concierge Petra was very helpful and knowledgeable.

"Just Great!! " Read full review on TripAdvisor 9/17/2011 Vote

6. The spa was fantastic, the valet professional, the concierge was able to provide many helpful tips.

"They took the "Labor" out of Labor Day! " Read full review on TripAdvisor 9/11/2011 Vote

7. The concierge was very helpful and we would return in a heartbeat.

"Perfect hotel for the River Walk " Read full review on TripAdvisor 7/26/2011 Vote

8. The front desk staff and concierge were gracious and helpful the entire time.

"one of the nicest hotels we have ever stayed at - period " Read full review on TripAdvisor 2/16/2010 Vote

9. We needed help from the concierge this time, and he handled my request beautifully.

"won’t stay anywhere else in san antonio! " Read full review on Expedia 6/16/2009 Vote

10. All the surrounding restaurants were overflowing with long waits, but the concierge helped get us reservations at their sister hotel across the river, La Mansion.

"Spring Break Getaway " Read full review on Travelocity 3/1/2009 Vote