The Watermark Hotel and Spa, San Antonio, Room Service

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Rank

8th

Out of 504

The Watermark Hotel and Spa	Average Price: $322 Check Rates

Hotel Class:

212 West Crockett Street

San Antonio, 78205 View map

4-Star Hotel Rank: 6 of 32
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (6) , Travelocity (10) , TripAdvisor (201) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (17) balcony (25) bar (17) bath (14) bathroom (53) bathtub (6) bed (41) breakfast (37) check in (19) complimentary (6) concierge (31) cost (6) decor (7) dinner (24) downtown (7) food (40) front desk (29) gym (7) hot tub (12) hotel (364) housekeeping (9) lobby (22) location (68) lunch (20) manager (11) massage (46) money (11) parking (16) pillow (7) pool (65) price (24) rate (11) recommend (26) restaurant (87) room (298) room service (24) sauna (9) service (163) shower (33) spa (181) staff (121) steam (6) street (18) tub (25) valet (29) valet parking (12) view (54) walk (32) whirlpool (8) wireless (12)

Room service

Appears in 24 comments.

100% wrote positive comments about room service

The following words were used in comments with Room service:
excellent (2) food (3) good (4) hotel (5) ice (3) menu (4) prompt (2)

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1. We also partook of two breakfasts there, both excellent, and one room service -- ditto.

"Superb 3-day experience " Read full review on TripAdvisor 12/28/2011 Vote

2. Room service is prompt and customer service oriented.

"Wonderful Hotel & Spa with excellent service. " Read full review on TripAdvisor 12/9/2011 Vote

3. The good stuff includes, roof top pool with a view of the down town scenery (with pool side food/drink service), very clean and well stocked gym, including a yoga room, excellent room service, good food, and attentive staff.

"Excellent Mother's Day weekend trip! " Read full review on TripAdvisor 8/2/2011 Vote

4. The valets were prompt, room service breakfast was good, and the bathroom and room were clean.

"It is the little details.... " Read full review on TripAdvisor 7/10/2011 Vote

5. " In addition, none of the room service menu items matched our in-room menu, and no one offered to bring us a new menu when we went to order.

"Great Hotel - A few bad moments " Read full review on Expedia 6/3/2009 Vote

6. Service throughout the hotel was impeccable, from the front desk who greeted us by name the moment we walked into the hotel, to the restaurant, to room service and housekeeping.

"Wonderful Hotel! " Read full review on TripAdvisor 1/30/2012 Vote

7. Room service was quick and the breakfast was very good.

"Great hotel and excellent service " Read full review on TripAdvisor 1/24/2012 Vote

8. Communications between room service and front desk were sometimes haphazard, leading to extra 'phone calls to get certain things.

"Great staff, but some things hit and miss " Read full review on TripAdvisor 12/12/2011 Vote

9. From room service, especially Jesus and Larry, to housekeeping to the bell staff, valet and front desk they all do their best to make every wish come true.

"Excellence at every turn. " Read full review on TripAdvisor 12/8/2011 Vote

10. We chose their 'rejuvenation' package which included: $150 spa credit / night, free valet and overnight parking, daily breakfast for two (we chose room service), and turndown service.

"Amazing Experience & Exceptional Service " Read full review on TripAdvisor 10/18/2011 Vote