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Royal Hawaiian
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OpinionWell
Rank
15th
Out of 165
Royal Hawaiian
Average Price: $377
Check Rates
Hotel Class:
2259 Kalakaua Avenue
Honolulu, 96815
View map
4-Star Hotel Rank:
6 of 17
Average review rating:
4.53
OpinionWell Value Index:
1
Traveler reviews analyzed:
Expedia
(
44
)
,
MyTravelGuide
(
9
)
,
Travelocity
(
4
)
,
TripAdvisor
(
581
)
,
YahooTravel
(
67
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Remodeling
,
Renovation
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(64)
balcony
(77)
bar
(224)
bath
(31)
bathroom
(181)
beach
(829)
beachfront
(25)
bed
(89)
breakfast
(194)
charge
(44)
check in
(158)
closet
(28)
complimentary
(41)
concierge
(106)
cost
(43)
deal
(38)
decor
(39)
dinner
(77)
fee
(68)
food
(191)
front desk
(70)
hotel
(1478)
housekeeping
(60)
lobby
(68)
location
(289)
lunch
(49)
manager
(36)
money
(44)
ocean
(229)
parking
(65)
pool
(388)
price
(98)
rate
(48)
recommend
(113)
restaurant
(236)
room
(1269)
room service
(29)
service
(443)
shower
(62)
spa
(41)
staff
(467)
street
(34)
suite
(116)
towel
(124)
tub
(28)
valet
(56)
value
(25)
view
(334)
walk
(99)
wireless
(28)
See more
Staff
Appears in 467 comments.
90% wrote positive comments about
staff
The following words were used in comments with
Staff:
attentive
(21)
beach
(65)
beauty
(26)
chair
(22)
desk
(20)
friendly
(93)
great
(46)
guest
(20)
helpful
(81)
hotel
(121)
liked
(21)
location
(27)
nice
(29)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The
staff
were super friendly and helpful.
"Loved it! "
Read full review
on
TripAdvisor
5/22/2012
Vote
2.
I found the
staff
to be extremely friendly and helpful.
"Great stay! "
Read full review
on
TripAdvisor
5/10/2012
Vote
3.
A special note to the beach
staff
who took care of us.
"Great stay! "
Read full review
on
TripAdvisor
5/10/2012
Vote
4.
Otherwise,
staff
was very friendly and helpful.
"A little gem between giants "
Read full review
on
TripAdvisor
5/6/2012
Vote
5.
Love the old style charm and the
staff
is amazing.
"Love this place "
Read full review
on
TripAdvisor
5/2/2012
Vote
6.
We did not like having to pay to use a beach umbrella and chair, but the
staff
were helpful and courteous about it.
"Wonderful atmosphere, unique hotel, aloha spirit "
Read full review
on
TripAdvisor
4/30/2012
Vote
7.
The
staff
are friendly and helpful, and we appreciated the banana bread waiting in our room on arrival as well as the sparkling wine - offered even though our trip was a delayed anniversary celebration.
"Wonderful atmosphere, unique hotel, aloha spirit "
Read full review
on
TripAdvisor
4/30/2012
Vote
8.
The valet
staff
were wonderful, just the right mix of friendly, helpful and relaxed.
"Wonderful atmosphere, unique hotel, aloha spirit "
Read full review
on
TripAdvisor
4/30/2012
Vote
9.
If you are looking for a wonderful, relaxing, comfortable, convenient, plush old hotel with great character, history and the most wonderful
staff
, do yourself a favor and stay at the Royal Hawaiian.
"What a great place for a vacation! "
Read full review
on
TripAdvisor
4/25/2012
Vote
10.
Then at breakfast he recieves continental breakfast and what has happened at the four other Starwood hotels is that if you decide to order off the menu - points are either added to your account or there is a price cut- but again it's s big aloha but NO from this Starwood management - As my partner says its lot the cost as much as it is a complete departure from the yes yes yes / the brand was built on and a standard that is very well in place at other locations- all it takes is one bad apple as they say well Royal management ALOHA also means GOODBYE-I M not even going to go on to the fact that this has all been going on sandwiched between outrigger hotel construction and a beach basically shut down because of beach refurbishment / yes a week that should have been spent making sure guests were treated even more sensitively because of these inconveniences is a lost opportunity by this property- Ok good points are THE STAFF they all do an outstanding job fielding complaints by hotel guests - of you think we are alone trust me we are not- I suppose the management considers this weeks guests expendable in the scheme of things - Pretty hotel - pretty awful Planning and execution by the property-If you read my other reviews I try and be fair - I am not angry just really sad that a week that my partner had wanted to share and wow me/us with has been a major dissappintment/Ps I am Writting this on my iPhone on a beach at a Wyndham property sorry for the typos - Aloha .
"What a way to ruin a hotel brand- "
Read full review
on
TripAdvisor
4/23/2012
Vote
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