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Rank
15th
Out of 165

Royal Hawaiian

Average Price: $377  
 
Hotel Class:
2259 Kalakaua Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 6 of 17
Average review rating: 4.53
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (9) , Travelocity (4) , TripAdvisor (581) , YahooTravel (67)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in
Appears in 156 comments. 
77% wrote positive comments about check in
The following words were used in comments with Check in:
fresh (10)   friendly (7)   great (13)   helpful (11)   hotel (22)   slow (7)   staff (21)   towel (9)   upgraded (11)   view (7)   welcoming (7)    
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1. The service from the time you step out of your car, to check-in, to everyone you encounter is exceptional.
"Exceptional service and resort " Read full review on TripAdvisor   5/20/2012 Vote      
2. They provided the egg baskets at check-in and had the various age groups segregated appropriately.
"Fabulous Easter Brunch and Egg Hunt " Read full review on TripAdvisor   4/9/2012 Vote      
3. Check-in was prompt and efficient, our bags were delivered to our room before we even got there.
"Pretty in Pink " Read full review on TripAdvisor   3/25/2012 Vote      
4. I will begin with the fact that the hotel grounds are beautiful and the check in process was very nice.
"Royal Disappointment " Read full review on TripAdvisor   3/22/2012 Vote      
5. Upon check-in we were given cool pink drinks and hot towels.
"Pink Paradise " Read full review on TripAdvisor   3/22/2012 Vote      
6. Check in was easy and we received a complimentary bottle of Champaign and strawberries in our room upon arrival.
"Pink Princess doesn't disappoint! " Read full review on TripAdvisor   3/19/2012 Vote      
7. Check-in was efficient but little information was given about the hotel except a card advising you that there was an additional US$26 resort fee.
"Did not meet expectations! " Read full review on TripAdvisor   3/14/2012 Vote      
8. Everything about our stay at the Royal Hawaiian was wonderful: the fresh flower leis, the pink drinks at the sit down check in, the amazing room and wonderful service.
"Beautiful historic hotel " Read full review on TripAdvisor   3/11/2012 Vote      
9. Also, during the check in process you are supposed to receive a welcome drink, which we did receive AND a cold towel, which we did NOT receive.
"The Royal Hawaiian not as royal as we imagined... " Read full review on TripAdvisor   3/9/2012 Vote      
10. From little things like a scrumptious freshly baked loaf of banana bread (along with the recipe) greeting you upon check-in, luxurious bath room amenities and toiletries to the freshly chilled water bottles delivered each morning and personalised thank you notes written by the hotel general manager thanking us for our stay and happy travelling wishes.
"Truly magical! " Read full review on TripAdvisor   2/26/2012 Vote      
   
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