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Rank
15th
Out of 165

Royal Hawaiian

Average Price: $377  
 
Hotel Class:
2259 Kalakaua Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 6 of 17
Average review rating: 4.53
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (9) , Travelocity (4) , TripAdvisor (581) , YahooTravel (67)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 70 comments. 
56% wrote positive comments about front desk
The following words were used in comments with Front desk:
great (5)   helpful (5)   hotel (9)   liked (7)   need (3)   new (3)    
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1. From the first moment that the bellman greets you with the special smile, the front desk person that helps you quickly and efficiently and you get that feeling that all those folks must know you.
"What a great place for a vacation! " Read full review on TripAdvisor   4/25/2012 Vote      
2. Idid like the fact that each front desk agent has their own reception desk and two chairs rather than standing for the check in process.
"The Royal Hawaiian not as royal as we imagined... " Read full review on TripAdvisor   3/9/2012 Vote      
3. The front desk and concierge staff were amazing: I called the concierge, gave them a list of things I wanted to do and events I wanted to attend in Honolulu, including a number of Pro Bowl events.
"Will stay again and again " Read full review on TripAdvisor   2/9/2012 Vote      
4. We stayed 5 nights at the beginning of December and were warmly greeted with the juice service and cold towels and a very nice front desk agent.
"Beautiful Resort, guests not so wonderful " Read full review on TripAdvisor   1/13/2012 Vote      
5. First of all, we would like to thank Rob (front desk) for superior service, assistance and help with an upgrade to our beautiful ocean front room.
"Absolutely fabulous!!! " Read full review on TripAdvisor   9/15/2011 Vote      
6. The front desk was incredibly friendly and helpful.
"May be my new go-to in Waikiki " Read full review on TripAdvisor   8/24/2011 Vote      
7. Plenty of lounge chairs---just like front row best :) POSITIVES: Front desk, maid service and bell staff are excellent.
"Excellent for family vacation with college aged kids " Read full review on TripAdvisor   8/7/2011 Vote      
8. Melanie who welcomed us ( front desk) elegant woman with a warm smile and very efficient.
"Truly paradise...!! " Read full review on TripAdvisor   6/10/2011 Vote      
9. The next morning, when we realized the 10 hour flight had made us a bit flat-footed, we went back to the front desk and asked for an upgrade in the original building and we were accommodated.
"A landmark that has remained true to its heritage " Read full review on TripAdvisor   4/27/2011 Vote      
10. I don't believe that they could do much better on the quality of the furniture, fixtures, front desk, and service.
"This Is A GREAT Hotel, #2 In The Area IMHO " Read full review on TripAdvisor   12/5/2010 Vote      
   
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