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Rank
9th
Out of 56

Hotel Astor

Average Daily Rate: NA  
 
Hotel Class:
956 Washington Avenue
Miami Beach, 33139 View map  
4-Star Hotel Rank: 9 of 34
Average review rating: 4.05
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (35) , MyTravelGuide (15) , Travelocity (11) , TripAdvisor (174)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 61 comments. 
75% wrote positive comments about service
The following words were used in comments with Service:
clean (4)   customer (10)   desk (5)   excellent (7)   good (7)   great (16)   helpful (4)   hotel (16)   location (7)   need (3)   poor (5)   rating (3)    
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1. Anyway, the thing about good customer service is that you should go out of your way in order to help your customers even if you're not directly responsible (The customer is king, right?).
"Indifferent staff, damaged rooms and poor breakfast " Read full review on TripAdvisor   6/24/2010 Vote      
2. Overall, great location, spotty guest service, 'South Beach' affordable, but don't go with great expectations.
"great location, everything else was average " Read full review on TripAdvisor   2/5/2010 Vote      
3. (+): Smart art deco hotel in good condition, american style service (not subtle but very professional), large room with design furniture, good location 2 blocks away from busy top ocean drive and walking distance from trendy hotels (Delano, etc..
"Typical South beach art deco hotel " Read full review on TripAdvisor   1/14/2010 Vote      
4. The cleanliness and prompt service was excellent.
"I am in love with Astor. I had a great time " Read full review on TripAdvisor   1/12/2010 Vote      
5. Service was excellent, location even better.
"Nothing but praise! " Read full review on TripAdvisor   11/17/2009 Vote      
6. It is the perfect location, right in the heart of all the good things to do on Miami beach, the service in the hotel was great too, and the rooms were very spacious.
"Brilliant location, hotel and service " Read full review on TripAdvisor   7/9/2009 Vote      
7. I was with my teenage daughter and a friend and we were very happy and the service was good as well.
"perfect location, great boutique hotel " Read full review on TripAdvisor   7/8/2009 Vote      
8. What made our stay even better was the great service, especially from Jorge on the front desk, who helped us out with all our needs.
"Great hotel and service " Read full review on TripAdvisor   6/27/2009 Vote      
9. Overall service quality is adequate, perfect location, reasonable price.
"Think twice, if you want to get back to your room before 01.30am " Read full review on TripAdvisor   5/6/2009 Vote      
10. The Desires program is also a great service.
"Hotel Astor is very chic with a zen atmosphere and great service. " Read full review on TripAdvisor   4/16/2009 Vote      
   
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