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Rank
9th
Out of 56

Hotel Astor

Average Daily Rate: NA  
 
Hotel Class:
956 Washington Avenue
Miami Beach, 33139 View map  
4-Star Hotel Rank: 9 of 34
Average review rating: 4.05
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (35) , MyTravelGuide (15) , Travelocity (11) , TripAdvisor (174)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 17 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
generous (2)   hotel (2)   housekeeping (2)   informative (2)   management (17)    
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1. The manager then gave us tickets for one free drink each, which we could not even use because the bar and rest.
"who are they kidding!?!? " Read full review on TripAdvisor   6/22/2010 Vote      
2. Angelo at the Front Desk and William the Housekeeping Manager were flawless in their performance.
"Wonderful Surprise " Read full review on TripAdvisor   7/19/2008 Vote      
3. Thank you to Cory Randolph, manager, for his help and friendship with us.
"Great Hotel and Helpful Team " Read full review on TripAdvisor   9/11/2007 Vote      
4. Their manager, Mr Iadicicco was very nice and helpfull.
"Astor : Awesome " Read full review on TripAdvisor   7/7/2007 Vote      
5. (The hotel's reservations manager declined to provide an itemized bill.
"Great location, iffy room, thieving management " Read full review on TripAdvisor   6/15/2010 Vote      
6. I went back inside and luckily the General Manager was there, with the snap of his finger I had gotten my money back.
"Had A Wonderful Experience! " Read full review on TripAdvisor   4/14/2010 Vote      
7. Then on top of that I was expecting WORK calls to our room which I never received because the angry front desk manager wasn't putting them through.
"worst service I've ever had to endure! " Read full review on TripAdvisor   8/18/2009 Vote      
8. I checked in around 10am only to be told my room would not be ready until 3pm!(this is after I called ahead to guarantee an early check-in) I insisted on speaking to the manager and checking in then and there seeing as I had a meeting to get ready for and had just got off a 4hour flight.
"worst service I've ever had to endure! " Read full review on TripAdvisor   8/18/2009 Vote      
9. After 15 mins of arguing she gave up and called housekeeping and asked them in the most condescending voice to 'Please clean rm 101 right away, I have a guest here who is absolutely insisting that she have her room this minute'(I couldn't believe the attitude I was receiving from a manager!)Any way.
"worst service I've ever had to endure! " Read full review on TripAdvisor   8/18/2009 Vote      
10. The manager was a woman I can't remember her name but what a [--].
"worst service I've ever had to endure! " Read full review on TripAdvisor   8/18/2009 Vote      
   
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