Hotel Astor, Miami Beach, Front Desk

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Rank

9th

Out of 56

Hotel Astor	Average Daily Rate: NA Check Rates

Hotel Class:

956 Washington Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 9 of 34
Average review rating: 4.05

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (15) , Travelocity (11) , TripAdvisor (174)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 58 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) desk (63) friendly (7) great (6) helpful (18) hotel (4) informative (4) need (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great front desk help.

"What a deal! " Read full review on TripAdvisor 5/14/2010 Vote

2. The staff on the front desk were helpful and polite and seemed well informed.

"Hotel Astor - A few gripes but overall a good hotel " Read full review on TripAdvisor 5/3/2010 Vote

3. The front desk staff was helpful when we needed them and always present at the desk regardless of the hour.

"Finally, the actual room matched the pictures on hotel website... " Read full review on TripAdvisor 4/4/2010 Vote

4. Great front desk service.

"Great Price and Loved the Art Deco District " Read full review on TripAdvisor 12/30/2009 Vote

5. Angelo at the front desk, an expert on the area, gave a personal impromptu Astor/Deco talk which was both animated and entralling, Thanks Angelo.

"A real Touch of Class at the Astor " Read full review on TripAdvisor 11/22/2009 Vote

6. What made our stay even better was the great service, especially from Jorge on the front desk, who helped us out with all our needs.

"Great hotel and service " Read full review on TripAdvisor 6/27/2009 Vote

7. George and Alia (sorry for butchering the name) at the front desk were very friendly and accomodating.

"Hotel Astor is very chic with a zen atmosphere and great service. " Read full review on TripAdvisor 4/16/2009 Vote

8. I told the front desk attendant and she was trying to be very helpful and clearly didn't know what to say - It seemed to me like she had instructions not to admit to the work.

"Undecided " Read full review on TripAdvisor 1/28/2009 Vote

9. All the front desk people were great.

"Great Location " Read full review on TripAdvisor 1/24/2009 Vote

10. The front desk was exceedingly polite and helpful and booked us dinner at Wish which was a few blocks away.

"Very good location, nice decor, staff " Read full review on TripAdvisor 12/20/2008 Vote