Royal Lahaina Resort, Lahaina, Service

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Rank

11th

Out of 91

Royal Lahaina Resort	Average Price: $208 Check Rates

Hotel Class:

2780 Kekaa Drive

Lahaina, 96761 View map

4-Star Hotel Rank: 6 of 12
Average review rating: 3.66

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (181) , Travelocity (45) , TripAdvisor (1472) , YahooTravel (116)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (61) balcony (177) bar (236) bath (35) bathroom (164) beach (1364) bed (270) breakfast (370) charge (98) check in (126) check out (52) cost (80) deal (95) decor (61) dinner (183) fee (56) food (472) front desk (187) hotel (2029) housekeeping (87) lobby (210) location (492) lunch (73) manager (66) money (124) ocean (895) parking (417) patio (60) pillow (40) pool (645) price (283) rate (67) recommend (263) restaurant (547) room (2549) room service (42) service (349) shower (182) shuttle (60) staff (787) street (44) suite (92) to park (44) towel (122) valet (119) valet parking (54) value (126) view (989) walk (344) wireless (35)

Service

Appears in 348 comments.

79% wrote positive comments about service

The following words were used in comments with Service:
clean (17) customer (20) excellent (30) food (39) free (16) friendly (28) good (43) great (68) guest (20) helpful (18) hotel (71) nice (22)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This hotel's location, surroundings, and service was so perfect last year that we decided to come back for another perfect 5-night stay the end of April.

"Second Visit " Read full review on TripAdvisor 5/12/2012 Vote

2. Things to love:Best Hotel Beach - Right by Black Rock - Best snorkeling on the islandCleanliness - Everything was immaculate with cleaning services working all hours of the dayBreakfast buffet - Part of package, so we got this for free, but one of the better breakfast buffets I've ever had.

"Paradise on the budget " Read full review on TripAdvisor 5/2/2012 Vote

3. SERVICE IS EXCELLENT BY THE WAY.

"Excellent Location- WOW " Read full review on TripAdvisor 4/27/2012 Vote

4. We splurged for valet parking and we were not disappointed with the service.

"Couldn't Have Picked A Better Resort! " Read full review on TripAdvisor 4/24/2012 Vote

5. We loved the following things about the Royal Lahaina:1) Service- friendly and helpful.

"Location, Service and Value " Read full review on TripAdvisor 4/18/2012 Vote

6. The service was very good.

"Nice location " Read full review on TripAdvisor 4/17/2012 Vote

7. Coming from Las Vegas, we arrived by shuttle (Diamond Head Vacation Tours, exceptional service by the way) at around midnight.

"Great relaxing resort with true Hawaiian ambience.. " Read full review on TripAdvisor 4/7/2012 Vote

8. She was thrilled beyond belief with the oceanview room she received as well as the ADA handicap accessibility, Valet and staff services and help.

"Better than expected... " Read full review on TripAdvisor 4/1/2012 Vote

9. Hotel was very good - great service, nice restaurant, very good location.

"Very good hotel in Maui " Read full review on TripAdvisor 3/29/2012 Vote

10. Service: The check in was fast and friendly, front staff members Dom and Nita were nice, knowledgeable, and quite accommodating to my requests for 2 double beds.

"Best vacation ever in Hawaii! This resort rocks! " Read full review on TripAdvisor 3/25/2012 Vote