Royal Lahaina Resort, Lahaina, Manager

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Rank

11th

Out of 91

Royal Lahaina Resort	Average Price: $208 Check Rates

Hotel Class:

2780 Kekaa Drive

Lahaina, 96761 View map

4-Star Hotel Rank: 6 of 12
Average review rating: 3.66

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (181) , Travelocity (45) , TripAdvisor (1472) , YahooTravel (116)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (61) balcony (177) bar (236) bath (35) bathroom (164) beach (1364) bed (270) breakfast (370) charge (98) check in (126) check out (52) cost (80) deal (95) decor (61) dinner (183) fee (56) food (472) front desk (187) hotel (2029) housekeeping (87) lobby (210) location (492) lunch (73) manager (66) money (124) ocean (895) parking (417) patio (60) pillow (40) pool (645) price (283) rate (67) recommend (263) restaurant (547) room (2549) room service (42) service (349) shower (182) shuttle (60) staff (787) street (44) suite (92) to park (44) towel (122) valet (119) valet parking (54) value (126) view (989) walk (344) wireless (35)

Manager

Appears in 66 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:
cares (4) charged (5) complain (4) desk (4) food (4) friendly (4) good (6) great (4) helpful (4) hotel (9) management (67) night (3) problem (3) resort (5)

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1. , hiring people who dont care isnt good bussiness the manager we delt with was good as we were checking out they finally got the message we checked out before we were supposed to fed up with poor service and after the car being keyed the manager proceeded to say she wouldve done something for us offered us a upgrade great my point was if ur carpark isnt secured you have staff walking around there all night and they dont care about your property and there is no liability sign anywhere.

"honeymoon nightmare " Read full review on TripAdvisor 10/29/2011 Vote

2. Cory the manager was great, and helped us with some confusion at check in.

"Can't wait to go back! " Read full review on TripAdvisor 4/26/2011 Vote

3. The restaurant was also top notch,the prices were reasonable the Manager Ford was simple a joy he was so friendly and cheerful he made us feel welcome from the first day we went to the resturant.

"The BEST!!! " Read full review on TripAdvisor 8/12/2010 Vote

4. as much our fault as theirs) the manager was more than friendly helping straighten it out.

"Absolute Hospitality " Read full review on TripAdvisor 8/9/2010 Vote

5. The manager during that shift helped us too.

"Haunted cottages!!! " Read full review on TripAdvisor 4/15/2010 Vote

6. Talked to the manager on duty who sent maintenance up to 'take care of it' - no one knew how to disable the TV alarm.

"Wonderful Maui accomodations " Read full review on TripAdvisor 2/25/2010 Vote

7. There is a gentleman in the restaurant we taught he was the manager and treated us Great.

"Welcome to Hawaii " Read full review on Expedia 12/11/2008 Vote

8. The manager we spoke to quite a few times and he is very nice, the service at this resort is outstanding.

"Gorgeous! Totally renovated Tower Rooms " Read full review on TripAdvisor 11/9/2008 Vote

9. The staff and manager (Kory) were wonderful and accommodating would definitely recommend this hotel to everyone.

"Loved the Royal Lahaina Resort " Read full review on TripAdvisor 10/5/2008 Vote

10. Kirk, at the activity center took very good care of us and the restaurant manager, Ford, treated us like we were VIP's.

"Enjoyed all the Details " Read full review on TripAdvisor 8/15/2008 Vote