Hapuna Beach Prince Hotel, Kamuela, Service

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Rank

2nd

Out of 22

Hapuna Beach Prince Hotel	Average Price: $215 Check Rates

Hotel Class:

62 100 Kaunaoa Drive

Kamuela, 96743 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.34

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (133) , MyTravelGuide (114) , TripAdvisor (599) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (16) balcony (57) bar (72) bath (17) bathroom (107) beach (800) bed (45) breakfast (147) charge (39) check in (35) check out (15) complimentary (18) cost (40) deal (36) dinner (88) fee (22) fitness center (16) food (224) front desk (65) hot tub (18) hotel (906) housekeeping (17) landscape (19) lobby (83) location (121) lunch (57) money (38) ocean (262) parking (75) patio (27) pool (302) price (91) rate (30) recommend (79) restaurant (176) room (712) room service (24) service (155) shower (48) shuttle (30) spa (20) staff (249) suite (28) towel (57) tub (25) valet (34) valet parking (22) value (18) view (289) walk (67)

Service

Appears in 155 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
beauty (9) clean (7) desk (10) dinner (8) excellent (16) food (23) friendly (23) good (24) great (28) hotel (29) nice (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Food incredible and service pleasant.

"All that I imagined Hawaii could offer " Read full review on TripAdvisor 5/4/2010 Vote

2. There's a small restaurant in the (gorgeous!) lobby that serves a good breakfast, and I found the service to be exceptional there.

"Paradise for a reasonable cost " Read full review on TripAdvisor 5/2/2010 Vote

3. While the service from the staff was awesome (they were all so accommodating, friendly and always had a smile), the buffet in the morning-- not so great either.

"Beautiful location but needs a make over. " Read full review on TripAdvisor 4/30/2010 Vote

4. The rooms are spacious and clean, the service was fantastic, check-in was quick and pleasant (complete with towels and juice), and the food very good.

"A Great Hotel " Read full review on Expedia 4/14/2010 Vote

5. Good blended drinks and excellent service from friendly staff.

"Perfect! " Read full review on TripAdvisor 3/31/2010 Vote

6. Again the service was really good but the food wasn't overly impressive and I found the selection lacking concidering it was the only restaurant on the resort.

"Perfect! " Read full review on TripAdvisor 3/31/2010 Vote

7. The food and service at the grill was great.

"USED TO BE BETTER " Read full review on Expedia 3/31/2010 Vote

8. Breakfast buffet: food was good, service was great as usual.

"Perfect! " Read full review on TripAdvisor 3/31/2010 Vote

9. The Hapuna Prince is the perfect blend of beautiful beach, great service and location.

"Perfect place, perfect stay on the Big Island " Read full review on TripAdvisor 3/27/2010 Vote

10. Service was great and people were so friendly (but that's how they are all over Hawaii).

"Overdue review " Read full review on TripAdvisor 3/19/2010 Vote