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Rank
23rd
Out of 165

The Lotus at Diamond Head

Average Price: $296  
 
Hotel Class:
2885 Kalakaua Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 11 of 17
Average review rating: 3.58
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (32) , MyTravelGuide (15) , Travelocity (2) , TripAdvisor (243) , YahooTravel (15)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 20 comments. 
80% wrote positive comments about manager
The following words were used in comments with Manager:
generous (3)   helpful (2)   hotel (5)   management (21)   nice (2)   night (6)   personable (2)   pleasant (2)   problem (2)   service (3)   smoke (2)   staff (3)   useful (2)   valet (2)    
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1. Even the hotel manager, Josh, went above and beyond my expectations by extending me certain ammenities that made my reason for being here (business) even MORE perfect than it already was.
"Extremely Impressed and Very Happy! " Read full review on TripAdvisor   5/23/2012 Vote      
2. I stayed for 7 nights -- it would have been nice to hear from the Manager at least once.
"Lotus Let-Down " Read full review on TripAdvisor   7/7/2011 Vote      
3. The valet (called the concierge by the front desk) and the front desk manager were pleasant though unable to help.
"Not a honeymooners hotel - checked in and quickly checked out " Read full review on TripAdvisor   4/8/2011 Vote      
4. The hotel manager agreed to take care of the issue with Thrifty.
"Lotus Diamond Head " Read full review on Expedia   11/4/2009 Vote      
5. ) The night manager was nice enough to offer me a ride to the airport on his way home.
"Earthquakes Make For Memorable Stays " Read full review on TripAdvisor   4/5/2008 Vote      
6. The general manager, who greeted us when we arrived was also very pleasant and professional.
"Earthquakes Make For Memorable Stays " Read full review on TripAdvisor   4/5/2008 Vote      
7. Warm aloha to all of the managers, front desk staff, valets, housekeepers, building engineers and other hotel employees.
"Mahalo for the great memories! " Read full review on TripAdvisor   1/3/2012 Vote      
8. The guest service manager Joshua assisted us in all of our needs.
"Great boutique luxury hotel " Read full review on TripAdvisor   12/31/2011 Vote      
9. The staff always diverted to the Manager, who NEVER called us or checked in with us (and was never at the desk).
"Lotus Let-Down " Read full review on TripAdvisor   7/7/2011 Vote      
10. The manager is nowhere to be seen (in the 7 days I was there), especially since I got the one front desk person to come out, I asked if there was a elevator problem.
"Who is running this Hotel? " Read full review on TripAdvisor   1/21/2011 Vote      
   
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