The Lotus at Diamond Head, Honolulu, Concierge

OpinionWell's Blog

Home » United States » Hawaii » Honolulu Destinations » Honolulu Hotels » The Lotus at Diamond Head

OpinionWell
Rank

23rd

Out of 165

The Lotus at Diamond Head	Average Price: $296 Check Rates

Hotel Class:

2885 Kalakaua Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 11 of 17
Average review rating: 3.58

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (15) , Travelocity (2) , TripAdvisor (243) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (18) balcony (46) bar (18) bathroom (34) beach (214) bed (50) bill (11) breakfast (33) charge (17) check in (16) check out (12) complimentary (25) concierge (9) cost (10) deal (14) decor (14) dinner (22) downtown (15) fee (8) food (33) front desk (41) gym (7) hotel (537) housekeeping (14) lobby (56) location (115) manager (20) money (13) ocean (116) parking (56) pillow (9) pool (37) price (27) rate (15) recommend (29) restaurant (121) room (405) room service (18) service (82) shower (25) staff (192) street (39) suite (7) towel (40) valet (44) valet parking (18) value (13) view (184) walk (151) wireless (7)

Concierge

Appears in 9 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
helpful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. The concierge - Jacob (think) and Dante were just great.

"Great Location - Nice Amenities " Read full review on TripAdvisor 2/20/2012 Vote

2. The concierge met us at the entrance and was extremely helpful with any and all of our wants or needs.

"Excellent Service!! " Read full review on Expedia 7/9/2009 Vote

3. The check in process was fairly efficient, the lobby is very modern and decorated in typical W Style, the concierge and valet were very nice and friendly.

"Not your typical W " Read full review on TripAdvisor 10/15/2008 Vote

4. Compared to other 4-star hotels, The Lotus has: no restaurant, no room service, no concierge, no gym, no pool.

"Lotus Let-Down " Read full review on TripAdvisor 7/7/2011 Vote

5. The valet (called the concierge by the front desk) and the front desk manager were pleasant though unable to help.

"Not a honeymooners hotel - checked in and quickly checked out " Read full review on TripAdvisor 4/8/2011 Vote

6. We experienced attentive service from the concierge and front desk.

"Wanted to stay longer... Great accomodations " Read full review on TripAdvisor 1/2/2010 Vote

7. When we politely asked the female staff concierge if it is at all possible to let housekeeping know that we do not want service at 7 am, we were told "many people check out and thats how they do it!" Also, the female consierge is a raging.

"The W left and took the service with it! " Read full review on TripAdvisor 7/22/2009 Vote

8. The rooms are just ok, not much of any ocean view, the bathroom could use some updating, and you have to call concierge for coffee/tea maker.

"Not your typical W " Read full review on TripAdvisor 10/15/2008 Vote

9. Concierge carried our luggage up and offered sightseeing suggestions.

"Great staff, Great location, Great room. " Read full review on TripAdvisor 11/9/2007 Vote