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OpinionWell
Rank
47th
Out of 165

Hilton Grand Vacations Club at Hilton Hawaiian Village

Average Price: $296  
 
Hotel Class:
2003 KALIA Road
Honolulu, 96815 View map  
3-Star Hotel Rank: 9 of 20
Average review rating: 4.3
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (5) , Travelocity (3) , TripAdvisor (151) , YahooTravel (216)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Valet
Appears in 20 comments. 
50% wrote positive comments about valet
The following words were used in comments with Valet:
convenient (2)   desk (5)   food (2)   friendly (3)   good (2)   housekeeping (2)   need (3)   night (3)    
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1. It's on the edge of the property, but that's a good thing, as it has its own valet entry away from the busier main entry to the village.
"Fantastic rooms for families " Read full review on TripAdvisor   9/4/2009 Vote      
2. The gentlemen working the valet are always courteous and willing to give any info needed though.
"Beautiful! Great Stay! " Read full review on TripAdvisor   7/19/2008 Vote      
3. Our last three stay have been at the Lagoon Tower, and as usual, it was a great escape, check in a breeze, staff alway friendly, Norman the valet always greeted us by name and with a smile each time we arrived and departed.
"Another great stay! " Read full review on TripAdvisor   6/21/2008 Vote      
4. Door men, bell hops, valet and maids were all excellent.
"Over Populated - Why More Construction? " Read full review on TripAdvisor   6/16/2007 Vote      
5. Service from everyone - front desk, valet, bell desk, concierge - was very friendly and nice.
"6 Nights at the HHV Lagoon Tower - 2 BR unit " Read full review on TripAdvisor   4/18/2012 Vote      
6. They've stopped doing 'normal' resort valet service - instead of calling down for your car when you are ready to go they now expect you to present your ticket to the valet and then wait in the lobby.
"Great choice for families - excellent location " Read full review on TripAdvisor   3/30/2012 Vote      
7. My only disappointment was the car valet because too many times there was only one valet working, so the wait was long.
"We've stayed in every tower at the Village and Lagoon is the best " Read full review on TripAdvisor   3/2/2012 Vote      
8. Yes if you spend money there or at their retail shop they stamp your parking ticket to park valet.
"Loved Hilton Hawaiian Village " Read full review on TripAdvisor   6/14/2011 Vote      
9. The pluses: staff were friendly (housekeepers, concierges, desk personnel, valets, surf instructors).
"Termites! " Read full review on TripAdvisor   3/11/2011 Vote      
10. Room service food sat out in the halls for hours on end, the valets were no where to be found when you needed your car, the driveway was too crowded and you had to wait a long time to get in to a valet and there were not enough available to park the number of cars coming in and out, the front desk staff was slow to wait on you and did not smile, it required several calls to housekeeping to get laundry detergent for the room, the activities desk did not have schedules for the whole facility and could not arrange your participation you had to walk across the whole complex and sign up in a binder, the activities schedule was VERY limited and limited only to certain days of the week, the food at the restaurants was ridiculously over-priced, the "lazy river" and "water slides" were a joke - very small and uneventful and children under 12 (even proficient swimmers) were required to wear those blow up arm flotation devices which conveniently they sold there by the pool, and there were not nearly enough seats for around the pool - you had to wait hours to get an open chair.
"Not all it's cracked up to be " Read full review on TripAdvisor   9/20/2009 Vote      
   
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