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Rank
47th
Out of 165

Hilton Grand Vacations Club at Hilton Hawaiian Village

Average Price: $296  
 
Hotel Class:
2003 KALIA Road
Honolulu, 96815 View map  
3-Star Hotel Rank: 9 of 20
Average review rating: 4.3
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (5) , Travelocity (3) , TripAdvisor (151) , YahooTravel (216)
SAFE TO BOOK ? (1/5 issues found)
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Check in
Appears in 36 comments. 
100% wrote positive comments about check in
The following words were used in comments with Check in:
fresh (2)   friendly (3)   helpful (4)   lobby (4)   night (4)   park (3)   quick (2)    
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1. Check in/out desk was fast and well staffed.
"We've stayed in every tower at the Village and Lagoon is the best " Read full review on TripAdvisor   3/2/2012 Vote      
2. 7) Free wifi internet in the room8) You can take a relaxing 10 min walk along the waikiki beach if you want to go to other shopping areas along Kalakaua Ave9) Lots of ABC convenient stores aroundCons - late check in, but you will be given free access to lounge in case you want to freshen up.
"Consistently good service " Read full review on TripAdvisor   2/2/2012 Vote      
3. The hotel itself is fine although the check-in was less than helpful.
"Disappointing pool facilities " Read full review on TripAdvisor   2/1/2012 Vote      
4. Check in staff was excellent, clerk that assisted us, I think her name is Hiruko or Shizuko, was so friendly and welcoming.
"great weekend at the Hilton Hawaiian village " Read full review on TripAdvisor   9/23/2011 Vote      
5. All the staff, except the rude woman, at check in were wonderful.
"Hilton luau stinks " Read full review on TripAdvisor   9/19/2011 Vote      
6. Upon our arrival, the check-in staff was kind and courteous.
"The Lagoon Tower is the next best situated tower besides the Rainbow Tower " Read full review on TripAdvisor   8/2/2009 Vote      
7. The bell desk is really efficient and helpful with your luggage at both check-in and checkout.
"The Lagoon Tower is the next best situated tower besides the Rainbow Tower " Read full review on TripAdvisor   8/2/2009 Vote      
8. $29 ocean front dinner buffet (with coupon they give you at check-in), with lots of seafood, fresh fruits and local cuisine, desserts, even a chocolate fountain for making your own smores or choc dipped strawberries.
"Pleasantly surprised " Read full review on TripAdvisor   2/1/2009 Vote      
9. Instead, upon arriving, you will be herded like cattle into the main lobby check-in, where you will be summarily ignored until the desk agent deigns to speak to you - and only when he or she is good and ready, and THEN only in the haughtiest of tones.
"Don't be fooled! " Read full review on YahooTravel   8/30/2008 Vote      
10. Our last three stay have been at the Lagoon Tower, and as usual, it was a great escape, check in a breeze, staff alway friendly, Norman the valet always greeted us by name and with a smile each time we arrived and departed.
"Another great stay! " Read full review on TripAdvisor   6/21/2008 Vote      
   
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