Hilton Grand Vacations Club at Hilton Hawaiian Village, Honolulu, Service

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OpinionWell
Rank

47th

Out of 165

Hilton Grand Vacations Club at Hilton Hawaiian Village	Average Price: $296 Check Rates

Hotel Class:

2003 KALIA Road

Honolulu, 96815 View map

3-Star Hotel Rank: 9 of 20
Average review rating: 4.3

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (5) , Travelocity (3) , TripAdvisor (151) , YahooTravel (216)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (23) balcony (47) bar (37) bath (15) bathroom (19) beach (195) bed (26) breakfast (26) charge (18) check in (36) check out (13) complimentary (9) concierge (10) cost (18) deal (8) dinner (13) fee (12) food (60) front desk (12) hotel (202) housekeeping (14) laundry (13) lobby (16) location (69) lunch (8) manager (12) massage (7) money (24) ocean (51) parking (51) pool (154) price (34) rate (12) recommend (28) restaurant (73) room (283) service (68) shower (16) spa (13) staff (79) street (14) suite (42) towel (34) tub (8) valet (20) valet parking (9) value (11) view (106) walk (63) wireless (7)

Service

Appears in 68 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
clean (4) excellent (5) floor (4) food (5) friendly (3) good (10) great (8) guest (4) hotel (10) lacking (5) location (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. However, overall we felt the service was great and the location can't be beat.

"Great location and service " Read full review on TripAdvisor 5/13/2012 Vote

2. The service was fantastic, the amenities were fantastic.

"one word - fabulous " Read full review on TripAdvisor 4/28/2012 Vote

3. We appreciated the good service and good attitudes here.

"6 Nights at the HHV Lagoon Tower - 2 BR unit " Read full review on TripAdvisor 4/18/2012 Vote

4. Having the services of the Hilton was very convenient (e.

"Great choice for families - excellent location " Read full review on TripAdvisor 3/30/2012 Vote

5. - Resort offers daily activities such as lei making, flower bracelets, hula dancing etc Service: Was great.

"Excellence all around! " Read full review on TripAdvisor 3/5/2012 Vote

6. I've been staying in Hilton Grand Vacations (Grand Waikikian or Lagoon Tower) for 5 years now and they have been very consistent in offering good service and classy amenities in the room.

"Consistently good service " Read full review on TripAdvisor 2/2/2012 Vote

7. Service was great everyone was very helpful.

"Awesome resort! " Read full review on TripAdvisor 1/21/2012 Vote

8. The other thing that I really enjoyed is that they have free DVD's you can get from the lobby (which is not available at the Ali'i Tower) and free laundry services on each floor of the Lagoon Tower.

"Very good for families staying in Waikiki " Read full review on TripAdvisor 11/19/2011 Vote

9. I especailly like to thank Cora at Ready Line for here excellent service.

"great weekend at the Hilton Hawaiian village " Read full review on TripAdvisor 9/23/2011 Vote

10. No cocktail service on the beach, a big let down.

"Not so Much " Read full review on TripAdvisor 7/15/2011 Vote