Pointe Hilton Tapatio Cliffs Resort, Phoenix, Towel

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Rank

6th

Out of 366

Pointe Hilton Tapatio Cliffs Resort	Average Price: $134 Check Rates

Hotel Class:

11111 North 7th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 4 of 11
Average review rating: 3.97

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (123) , MyTravelGuide (613) , Travelocity (31) , TripAdvisor (665) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (46) balcony (84) bar (108) bath (23) bathroom (72) bed (107) bill (22) breakfast (126) cabana (30) charge (46) check in (116) check out (24) concierge (47) cost (38) deal (34) dinner (84) fee (28) fitness center (22) food (224) front desk (126) gym (23) hot tub (25) hotel (578) housekeeping (30) lobby (70) location (173) lunch (30) manager (34) money (36) parking (205) pool (712) price (114) rate (62) recommend (84) restaurant (330) room (1175) room service (51) service (250) shower (43) shuttle (71) spa (53) staff (390) street (37) suite (308) to park (26) towel (32) value (47) view (302) walk (96) wireless (24)

Towel

Appears in 32 comments.

70% wrote positive comments about towel

The following words were used in comments with Towel:
clean (10) coffee (4) desk (3) extra (3) floor (4) fresh (2) furniture (2) nice (4) plenty (5) pool (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We went out for the day and came back to a new coffee maker and working lights, but only three towels.

"HUGE disappointment " Read full review on TripAdvisor 11/30/2011 Vote

2. Am now sitting on the couch covered with what I hope are clean towels, wearing my socks and fully dressed.

"Exactly where did that condom wrapper come from " Read full review on TripAdvisor 12/4/2010 Vote

3. Many pools were nice and clean, with plenty of towels.

"Average Hotel. Beautiful views. " Read full review on TripAdvisor 5/4/2010 Vote

4. I was only able to use the pool once durring our visit but it seemed to be clean with plenty of towels and lounge chairs.

"Stay was comfortable not special. " Read full review on TripAdvisor 3/29/2010 Vote

5. All furniture was good, the carpet clean and the sheets and towels were of good quality.

"Some remarks about the benefits for Diamond HHonors members, but furthermore a nice and relaxing stay. " Read full review on TripAdvisor 11/12/2009 Vote

6. They serve Starbucks in the main lobby, turn down service on weekends, plenty of towels.

"Fantastic Stay " Read full review on TripAdvisor 10/13/2009 Vote

7. Staff cleaned our room every day and made sure we had plenty of clean towels.

"Beautiful Views... " Read full review on TripAdvisor 7/30/2009 Vote

8. Nice upgrades to the lounge chairs with thick pads and nice towels.

"Keeps getting better " Read full review on TripAdvisor 2/26/2008 Vote

9. The front desk personnel stated I must have left the 'do not disturb' sign on the door (I hadn`t!) and offered to have the room cleaned immediately, but as I was ready to sleep I declined the offer in favor of the fresh towels and coffee alone.

"Disappointing Service, Adequate Room, Great Amenities " Read full review on TripAdvisor 1/9/2008 Vote

10. I called the 'guest hotline' and was told that it was too late to have the room cleaned but that I could have fresh towels and coffee; when I inquired about the reason the room was not cleaned, I was transferred (without further assistance or apology) to the front desk.

"Disappointing Service, Adequate Room, Great Amenities " Read full review on TripAdvisor 1/9/2008 Vote