Pointe Hilton Tapatio Cliffs Resort, Phoenix, Bill

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Rank

6th

Out of 366

Pointe Hilton Tapatio Cliffs Resort	Average Price: $134 Check Rates

Hotel Class:

11111 North 7th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 4 of 11
Average review rating: 3.97

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (123) , MyTravelGuide (613) , Travelocity (31) , TripAdvisor (665) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (46) balcony (84) bar (108) bath (23) bathroom (72) bed (107) bill (22) breakfast (126) cabana (30) charge (46) check in (116) check out (24) concierge (47) cost (38) deal (34) dinner (84) fee (28) fitness center (22) food (224) front desk (126) gym (23) hot tub (25) hotel (578) housekeeping (30) lobby (70) location (173) lunch (30) manager (34) money (36) parking (205) pool (712) price (114) rate (62) recommend (84) restaurant (330) room (1175) room service (51) service (250) shower (43) shuttle (71) spa (53) staff (390) street (37) suite (308) to park (26) towel (32) value (47) view (302) walk (96) wireless (24)

Bill	Appears in 22 comments. 37% wrote positive comments about bill

The following words were used in comments with Bill:
free (3) helpful (2) hotel (2) nice (3) night (4) problem (4)

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1. When we received our bill, we noticed that we were charged for a night that was suppose to be free ( I had package that included the third night free).

"Family friendly hotel. " Read full review on TripAdvisor 9/13/2010 Vote

2. This Hilton fit the bill perfectly.

"Nice hotel to relax in " Read full review on TripAdvisor 6/7/2009 Vote

3. This Hilton fit the bill perfectly.

"Nice hotel to relax in " Read full review on TripAdvisor 6/7/2009 Vote

4. My husband enjoyed the fitness center, however we were surprised to find a ten dollar charge on our bill the next day.

"Not that great. " Read full review on TripAdvisor 7/13/2011 Vote

5. The clerk did not tell me there would be an extra charge, so when the charge appeared on my bill at check out I demurred and the hotel immediately removed it, making my bargain rate and even better deal.

"Summer Bargain " Read full review on Expedia 6/30/2010 Vote

6. They automatically add a gratuity (20%?) to the bill for everything you order pool-side.

"Nice place, but forget bringing kids in strollers. " Read full review on TripAdvisor 6/24/2010 Vote

7. And at the end of our stay the only added expense on the bill was breakfast.

"This Resort Was Excellent! " Read full review on Expedia 5/17/2010 Vote

8. We were not told that the exercise facilities would cost $10/visit though and didn't realize till we received our final bill.

"Didi " Read full review on Expedia 4/6/2010 Vote

9. There was an erroneous fitness center fee on our bill, which they removed.

"Nice Stay " Read full review on TripAdvisor 5/12/2009 Vote

10. Another interesting point, I had a very early departure one morning so I went to the desk and settled my bill the night before.

"Not impressed " Read full review on TripAdvisor 10/28/2008 Vote