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Rank
6th
Out of 366

Pointe Hilton Tapatio Cliffs Resort

Average Price: $134  
 
Hotel Class:
11111 North 7th Street
Phoenix, 85020 View map  
4-Star Hotel Rank: 4 of 11
Average review rating: 3.97
OpinionWell Value Index: 8
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (123) , MyTravelGuide (613) , Travelocity (31) , TripAdvisor (665) , YahooTravel (47)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in
Appears in 116 comments. 
89% wrote positive comments about check in
The following words were used in comments with Check in:
friendly (12)   great (6)   helpful (8)   lobby (5)   nice (8)    
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1. The check in process was good, but they never told me how to get to my room or where to park.
"Nice Hotel - Great Stay " Read full review on TripAdvisor   3/29/2012 Vote      
2. The Tapatio has excellent food, the staff are very helpful, with the exception of the check-in staff, and the pools were all good.
"Non Smokers Beware " Read full review on TripAdvisor   3/24/2012 Vote      
3. Check-in was very easy and quick.
"Nice.....But.... " Read full review on TripAdvisor   12/26/2011 Vote      
4. Great property, quick check-in, very nice and large room, nice amenities.
"Very Nice... Really nice classic Hilton property. " Read full review on TripAdvisor   10/21/2011 Vote      
5. This was just an overnight fun trip with my teenage daughter and her friend and the first time I had ever stayed here, I usually stay at the Arizona Grand but was pleasantly surprise on how friendly all the staff was, very easy check in, the parking was full up where are room was and they immediately offered for me to park in the front lot and they would drive us up to our room, my daughter left her cell phone in their van which they found right away and drove it uo to our room as well.
"Loved this place, friendliest staff ever! " Read full review on TripAdvisor   8/15/2011 Vote      
6. The check in process was fairly easy.
"Friendly staff and definitely a family friendly resort! " Read full review on TripAdvisor   6/7/2011 Vote      
7. The staff in the lobby was fantastic; the doorman was friendly and chatty, the check-in staff were helpful and informative.
"Unique resort with mini waterpark " Read full review on TripAdvisor   6/5/2011 Vote      
8. As my girlfriend began the check in process (which was very quick and easy) Nicole at the front desk described in detail the hotel and all of its vast amenities.
"ABSOLUTELY BEAUTIFUL " Read full review on TripAdvisor   5/5/2011 Vote      
9. The staff was wonderful at check in and in the gift shop.
"Great experience " Read full review on TripAdvisor   3/30/2011 Vote      
10. From check in to departure we were treated with the utmost care and attention.
"All resorts should be measured by the professionalism and service provided by this Resort!!! " Read full review on TripAdvisor   2/17/2011 Vote      
   
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