3. please know that i am easy to please and have never written a negative review in my life, i just couldnt believe that this woman would be so rude and argumentative with me, when we were being put out of our rooms at 11 pm, no bellman showed up and my daughter had bites on her belly and back which she asked me how did i not know that it wasnt a mosquito?if it was , thats great!but we paid alot of money for this room and would expect the staff to be more gracious and apologetic.