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OpinionWell
Rank
60th
Out of 279

Hilton Washington Dc

Average Price: $372  
 
Hotel Class:
1001 16th Street NorthWest
Washington DC, 20036 View map  
4-Star Hotel Rank: 16 of 30
Average review rating: 3.42
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (35) , Travelocity (9) , TripAdvisor (513) , YahooTravel (19)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Staff
Appears in 292 comments. 
87% wrote positive comments about staff
The following words were used in comments with Staff:
clean (14)   concierge (13)   desk (27)   excellent (15)   friendly (87)   good (12)   great (30)   helpful (86)   hotel (59)   lobby (10)   location (27)   most (11)   nice (24)   pleasant (14)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Staff was friendly, room was clean, no complaints.
"Friendly and good location " Read full review on TripAdvisor   5/24/2012 Vote      
2. Staff were friendly, even at the bar when it was really busy (it could maybe use being a little bigger.
"Nice hotel in a great location " Read full review on TripAdvisor   5/23/2012 Vote      
3. The lobby bar has an experienced staff -- after your first visit, they remember you and will welcome you back.
"Great Hotel for the Business Traveler " Read full review on TripAdvisor   5/19/2012 Vote      
4. The staff had some trouble billing us correctly.
"Hilton can do better " Read full review on TripAdvisor   5/15/2012 Vote      
5. Staff was friendly and helpful including the wait staff at the North Gate Grill - nice place for business breakfast meeting.
"A benchmark for any Hilton " Read full review on TripAdvisor   5/13/2012 Vote      
6. The lobby bar staff were also exceptional, and made lovely cocktails.
"Great location 2 blocks from the White House " Read full review on TripAdvisor   5/11/2012 Vote      
7. The restaurant staff at breakfast were very excellent.
"Great location 2 blocks from the White House " Read full review on TripAdvisor   5/11/2012 Vote      
8. The staff were adequate, but the service standard wasn't what we were used to experiencing at Hilton Hotels, and it often seemed very understaffed.
"Great location 2 blocks from the White House " Read full review on TripAdvisor   5/11/2012 Vote      
9. The staff were exceedingly friendly - everyone from the doormen to the front desk staff, the bartender and room service went above and beyond responding to requests, helping me with last minute reservation changes and generally making sure my stay was enjoyable.
"Great hotel - can't beat location and amazing staff " Read full review on TripAdvisor   5/10/2012 Vote      
10. The staff was very friendly.
"Nice hotel - great location " Read full review on TripAdvisor   5/4/2012 Vote      
   
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