Hilton Washington Dc, Washington DC, Concierge

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Rank

60th

Out of 279

Hilton Washington Dc	Average Price: $372 Check Rates

Hotel Class:

1001 16th Street NorthWest

Washington DC, 20036 View map

4-Star Hotel Rank: 16 of 30
Average review rating: 3.42

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (35) , Travelocity (9) , TripAdvisor (513) , YahooTravel (19)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (32) bar (60) bath (15) bathroom (112) bed (119) bill (17) breakfast (160) charge (59) check in (87) closet (13) complimentary (18) concierge (65) cost (50) deal (47) decor (24) dinner (28) downtown (22) fee (28) fitness center (17) food (98) front desk (97) gym (67) hotel (912) housekeeping (25) lobby (113) location (339) manager (26) money (34) parking (109) pillow (15) pool (17) price (110) rate (78) recommend (52) restaurant (141) room (915) room service (35) service (132) shower (32) spa (13) staff (292) street (92) suite (29) towel (25) valet (33) valet parking (25) value (16) view (53) walk (119) wireless (34)

Concierge

Appears in 65 comments.

89% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (3) extremely (4) friendly (5) good (7) great (3) helpful (25) hotel (3) informative (3) lobby (4) lounge (5) need (4) recommend (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge, and the doormen were also great.

"Great location 2 blocks from the White House " Read full review on TripAdvisor 5/11/2012 Vote

2. Reception and concierge staff were both polite and helpful.

"Family of Four " Read full review on TripAdvisor 4/28/2012 Vote

3. There was someone from the kitchen staff helping but the concierge should not have ignored dirty tables.

"In the Heart of DC " Read full review on TripAdvisor 4/24/2012 Vote

4. The Concierge recommended some excellent family friendly restaurants and got us reservations on some busy evenings in DC.

"Just perfect! " Read full review on TripAdvisor 4/8/2012 Vote

5. Secondly, the concierge was not there during some key times like Friday at 7pm.

"Not quite four stars. " Read full review on TripAdvisor 4/8/2012 Vote

6. The front desk staff, doormen, concierge, etc, were extremely helpful.

"Very nice hotel!!!!!! " Read full review on TripAdvisor 1/3/2012 Vote

7. While we were walking around Washington, my wife, on-the-spur-of-the-moment, stopped into the lobby of the Hotel Washington (The W) and ask their concierge for a recommendation.

"I liked it, but... " Read full review on TripAdvisor 12/31/2011 Vote

8. In addition, there was a broken mini-fridge left in the hallway for over half my stay (just to tease me because there was none in our rooms?), the lobby was outdated with little furniture and wasn't at all a comfortable place to meet and the concierge was only minimally helpful.

"Expected more for the price " Read full review on TripAdvisor 10/28/2011 Vote

9. We would not return despite the fact the front desk personnel, restaurant staff and concierge were all very good.

"Expected Better " Read full review on TripAdvisor 10/18/2011 Vote

10. The service was excellent with special mention and thankyou to Mr Khan,head concierge who was extremely kind and helpful.

"Still a Winner after 30 years. " Read full review on TripAdvisor 9/19/2011 Vote