Hilton Washington Dc, Washington DC, Manager

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Rank

60th

Out of 279

Hilton Washington Dc	Average Price: $372 Check Rates

Hotel Class:

1001 16th Street NorthWest

Washington DC, 20036 View map

4-Star Hotel Rank: 16 of 30
Average review rating: 3.42

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (35) , Travelocity (9) , TripAdvisor (513) , YahooTravel (19)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (32) bar (60) bath (15) bathroom (112) bed (119) bill (17) breakfast (160) charge (59) check in (87) closet (13) complimentary (18) concierge (65) cost (50) deal (47) decor (24) dinner (28) downtown (22) fee (28) fitness center (17) food (98) front desk (97) gym (67) hotel (912) housekeeping (25) lobby (113) location (339) manager (26) money (34) parking (109) pillow (15) pool (17) price (110) rate (78) recommend (52) restaurant (141) room (915) room service (35) service (132) shower (32) spa (13) staff (292) street (92) suite (29) towel (25) valet (33) valet parking (25) value (16) view (53) walk (119) wireless (34)

Manager

Appears in 26 comments.

The following words were used in comments with Manager:
friendly (2) guest (2) hotel (6) management (26) massage (2) offers (2) personable (2) secure (3) suite (2)

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1. to heis credit, the spa manager is very nice and tried to accomodate, but timing didn't work out.

"snooty - poor experience w. service - old rooms " Read full review on TripAdvisor 1/14/2009 Vote

2. A front desk manager checked us in and he was super friendly.

"Hotel was Great " Read full review on TripAdvisor 8/18/2008 Vote

3. Another woman who I believe was the front desk manager then chimed in 'the hotel is sold out tomorrow night so there is no way we can accomodate you'.

"Lousy treatment for a Hilton Honors Diamond Member " Read full review on TripAdvisor 4/9/2012 Vote

4. Well, to their credit, the hotel manager comped our breakfast and also gave us some Hilton points to apologize.

"Not the brightest star in the Hilton firmament! " Read full review on TripAdvisor 2/15/2012 Vote

5. I called the third-party manager of the business center machines to request a refund and I'm still waiting.

"Pleasantly Surprised " Read full review on TripAdvisor 2/7/2012 Vote

6. I was told by the Manager at check-in that the 'better' rooms are held for guests that book directly thru Hilton.

"average business hotel " Read full review on TripAdvisor 10/3/2011 Vote

7. I mention this to Hilton HQ and promptly the front desk manager called to apologise and told me they don't provide shower gel.

"ongoing problems " Read full review on TripAdvisor 10/1/2011 Vote

8. I also noticed that her manager was smiling too as he checked in other guests.

"Great Service with a Smile " Read full review on TripAdvisor 9/14/2011 Vote

9. - Note I saw a prior review where manager said he would post on the website the hours for the Exec lounge.

"Average at Best. Great Location. Too Noisy & Low Service. " Read full review on TripAdvisor 8/24/2011 Vote

10. 1- they are not properly trained - and there restaurant manager speaks very little english.

"NEVER AGAIN " Read full review on TripAdvisor 8/1/2011 Vote