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Rank
30th
Out of 279

Mandarin Oriental Washington Dc

Average Price: $590  
 
Hotel Class:
1330 Maryland Avenue, SouthWest
Washington DC, 20024 View map  
5-Star Hotel Rank: 5 of 12
Average review rating: 3.78
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (35) , Travelocity (7) , TripAdvisor (309) , YahooTravel (18)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complimentary
Appears in 16 comments. 
90% wrote positive comments about complimentary
The following words were used in comments with Complimentary:
breakfast (3)   charged (3)   coffee (2)   desk (4)   drink (2)   free (2)   fruit (3)   great (3)   hotel (4)   nice (3)   night (2)   not (8)   offers (3)   room (7)   service (2)   staff (3)   suite (5)   table (2)   touch (2)   upgraded (2)    
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1. It's walking distance from the museums (the Holocaust Museums is only 3 blocks away and the hotel gives you complimentary admission tickets).
"Excellent place to stay for the Cherry Blossom Festival " Read full review on TripAdvisor   4/3/2012 Vote      
2. In celebration of a combination anniversary and birthday, the staff gave us complimentary champagne, which was a nice touch.
"Fantastic spa, relaxed vibe, great for staycations " Read full review on TripAdvisor   2/22/2012 Vote      
3. There were extra touches such as delivery of several daily newspapers, complimentary morning coffee service in the lobby and several free movie channels.
"Rejuvenating DC stay " Read full review on TripAdvisor   12/10/2011 Vote      
4. Easily the best part is the staff, who were accommodating with an early check-in, and oversaw every detail and question - from cabs and directions, to complimentary fruit bowls and artisanal chocolates, to a bookmark on the book I left beside the bed.
"A Magnificent Oasis near the Heart of it All " Read full review on TripAdvisor   9/12/2011 Vote      
5. After outlaying the cost of the room, you'd expect a few things would be complimentary--the welcome cookies were stale!ditto the mini m&M's---geeee not much to like--soaps and shampoo only so-so---room only so-so-Sleeping for 4 but only 1 upholstered chair-uncomfortablechair--glassware for 4 but no table only 1 chair to dineThen the toddlers wet suit -not swimming suit--wet suit disappears from being laid upon the window sill to dry--and the front desks asks if we'd misplaced it-- a toddler wet suit is something you don't misplace--they're hard to find and buy--Apparently this was news to front desk--no explanation for the disappearance nor reparation for loss were offerred until we faxed the receipt for the wet suit after we returned home--Is that how a world class hotel should handle these types of things.
"Off putting--too snooty " Read full review on TripAdvisor   7/5/2011 Vote      
6. At the front desk, when I told them I was with Amex Platinum program, they didn't offer me a complimentary room upgrade.
"Slipping, considering the price " Read full review on TripAdvisor   6/30/2011 Vote      
7. The Good: We stayed in a Taipan room and enjoyed the Taipan lounge (8th floor guests only are permitted), with complimentary appetizers and beverages from 5-7 each night.
"The Good & The Not So Good " Read full review on TripAdvisor   5/28/2011 Vote      
8. 00 but still far to muchthe room , nice but not 5 star , did not match the publicity photographs ; flowers , fresh fruit, no tea or coffee making facility , etc two of us in the room , toiletries for one and only one bathrobethe hotel is not convenient for downtown ; i would have thought a complimentary shuttle would have been in orderon check in we were not informed about the complimentary continenetal breakfast nor the two drinks in the loungethe check in staff were great and the chamber maid was more than helpfullluckily the starabucks across the road filled a much needed gapprobaly great for conventions but once a hotel starts doing this sor of thing to survive you can kiss 5 star goodbyenever again , willards here we come.
"' If they say this is one of the worlds top 100 they have'nt travelled far!!! " Read full review on TripAdvisor   9/29/2009 Vote      
9. We received a complimentary upgrade through our Amex.
"Great Stay and Location " Read full review on TripAdvisor   5/17/2009 Vote      
10. We had complimentary wi-fi internet access but could not get the free codes to work; the front desk was able to get us the 'pay' code and the fee waived - it never appeared on our bill, so that was great that we didn`t have to address that at check-out.
"Six nights of comfort " Read full review on TripAdvisor   7/11/2008 Vote      
   
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