Mandarin Oriental Washington Dc, Washington DC, Bill

OpinionWell's Blog

Home » United States » » Washington DC Destinations » Washington DC Hotels » Mandarin Oriental Washington Dc

OpinionWell
Rank

30th

Out of 279

Mandarin Oriental Washington Dc	Average Price: $590 Check Rates

Hotel Class:

1330 Maryland Avenue, SouthWest

Washington DC, 20024 View map

5-Star Hotel Rank: 5 of 12
Average review rating: 3.78

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (35) , Travelocity (7) , TripAdvisor (309) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (20) bar (56) bath (35) bathroom (117) bathtub (12) bed (66) bill (10) breakfast (82) charge (20) check in (43) checkout (12) check-out (9) complimentary (16) concierge (33) cost (17) decor (16) dinner (45) food (91) front desk (52) gym (13) hotel (649) housekeeping (21) lobby (56) location (159) lunch (19) manager (16) massage (16) money (24) parking (26) pool (60) price (54) rate (40) recommend (31) restaurant (130) room (505) room service (46) sauna (11) service (207) shower (84) spa (94) staff (179) steam (15) street (24) suite (45) towel (25) tub (38) valet (15) valet parking (12) view (131) walk (89)

Bill	Appears in 10 comments.

The following words were used in comments with Bill:
great (2) hotel (2) internet (2) least (2) lighting (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. more than fit the bill.

"I'm In Love With This Hotel! " Read full review on TripAdvisor 9/5/2011 Vote

2. :)I had booked a 'bed and breakfast' special but they did try to charge me for breakfasts, however; they took it off the bill as soon as I mentioned it.

"Great place to spend a blizzard " Read full review on TripAdvisor 2/21/2010 Vote

3. On at least 2 occassions there was a mix up with the bill with other customers.

"Nice hotel - not a great location " Read full review on TripAdvisor 1/19/2010 Vote

4. When we asked for the bill, much to our surprise 1) the hotel did not only charge the 100 dollars a night for the Taipan club (with the extras mentioned above) but also charge us for 5 breakfasts (about 300 dollars too much, because breakfast was included in the amount paid for the Taipan club),2) for 6 nights in stead of 5 (another 325 dollars too much),3) for internet (which was included in Taipan) and that was another 75 dollars too much and last (and least)4) for a minibar which we did not use (20 dollars too much).

"Rooms ok, very friendly people at the Taipan Club, but unprofessional reception and check your bill!!! " Read full review on TripAdvisor 10/31/2009 Vote

5. Oh, and no receipt so I can't wait to see the final bill tomorrow.

"Nice but overpriced " Read full review on TripAdvisor 6/15/2009 Vote

6. Ultimately, the bill was $70 for a cheeseburger, a small personal pizza, and a bowl of thick cut french fries.

"Not what you would expect from a 5 star... " Read full review on TripAdvisor 5/17/2009 Vote

7. We had complimentary wi-fi internet access but could not get the free codes to work; the front desk was able to get us the 'pay' code and the fee waived - it never appeared on our bill, so that was great that we didn`t have to address that at check-out.

"Six nights of comfort " Read full review on TripAdvisor 7/11/2008 Vote

8. We were overcharged for a limousine bill by more than $200, We were in the U.

"totally disappointing " Read full review on TripAdvisor 6/23/2011 Vote

9. had a problem with charges on bill for extra activity arranged thru concierge.

"DO NOT RETURN CALLS " Read full review on Expedia 4/29/2009 Vote

10. From check-in, when they didn't have any record of the detailed notes from my Virtuoso agent to the Mandarin contact (which I had an e-mail copy of), to arguing with me that (1) they didn't know my family was traveling with me (a fact stated out in great detail in that e-mail which they apologized for missing) and (2) they didn't do turn-down because my do not disturb light was on (a light that went on after 8:30 pm), to the room that is a few years past the need for a renovation, to the untrained staff (an employee actually squeezed himself into an elevator with six people with a mini-fridge on his shoulders - hovering it over the heads of my children), to the check-out (when the bill was error-laden and we found that my kids were supposed to have received stuffed animals upon check-in), this hotel continued to disappoint.

"Doesn't come close to what you would expect - pick another great DC hotel " Read full review on TripAdvisor 4/8/2009 Vote