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Rank
30th
Out of 279

Mandarin Oriental Washington Dc

Average Price: $590  
 
Hotel Class:
1330 Maryland Avenue, SouthWest
Washington DC, 20024 View map  
5-Star Hotel Rank: 5 of 12
Average review rating: 3.78
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (35) , Travelocity (7) , TripAdvisor (309) , YahooTravel (18)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Checkout
Appears in 12 comments. 
100% wrote positive comments about checkout
The following words were used in comments with Checkout:
broken (2)   busy (3)   charged (2)   friendly (2)   guest (2)   hotel (3)   problem (2)    
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1. Staff were very pleasant and allowed me a late checkout on Saturday since it was raining and the friend that was going to pick me up was delayed at work.
"Beautiful hotel and great service " Read full review on TripAdvisor   3/29/2012 Vote      
2. The regular checkout is 12 pm.
"The Best Hotel I Have Ever Stayed In--By Far " Read full review on TripAdvisor   3/5/2012 Vote      
3. They allowed us to have a late checkout with no extra charge.
"The Best Hotel I Have Ever Stayed In--By Far " Read full review on TripAdvisor   3/5/2012 Vote      
4. Two particular examples: First, when completing an email survey about my stay I included a small piece of constructive feedback about one detail of the checkout procedure.
"Great Service " Read full review on TripAdvisor   1/5/2012 Vote      
5. And provided a personal business card at checkout.
"Magnificent! " Read full review on TripAdvisor   12/18/2011 Vote      
6. At checkout, I encountered yet another clerk who doesn't smile.
"Underwhelming, hard to believe it's a Mandarin " Read full review on TripAdvisor   11/4/2011 Vote      
7. We did check in on a Sunday, so they were probably busy with checkouts from Saturday, but given the price point and the status of the hotel, making a guest wait that long is ridiculous.
"Pricey, and out of the way. " Read full review on TripAdvisor   8/5/2011 Vote      
8. including broken door security latch, broken lightbulbs that were never repaired, missing washcloths], had problem after check-out [a minibar charge posted day later to my credit card after checkout .
"Poorly Run Hotel " Read full review on TripAdvisor   4/19/2010 Vote      
9. Hotel needs to consider some kind of express checkout for the business travelers.
"Nice hotel - not a great location " Read full review on TripAdvisor   1/19/2010 Vote      
10. Our main gripes were that it took until 6:30 for us to get our suite due to late checkout of an earlier guest.
"Very happy overall with this hotel -- excellent base for family weekend in DC " Read full review on TripAdvisor   4/20/2009 Vote      
   
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