Phoenix Park, Washington DC, Staff

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Rank

46th

Out of 279

Phoenix Park	Average Price: $307 Check Rates

Hotel Class:

520 North Capitol Street NorthWest

Washington DC, 20001 View map

3-Star Hotel Rank: 22 of 58
Average review rating: 3.78

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (35) , Travelocity (14) , TripAdvisor (382) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (44) bath (11) bathroom (59) bed (140) bill (7) breakfast (56) charge (12) check in (39) check out (13) closet (10) cost (13) deal (19) decor (23) dinner (33) downtown (8) fee (11) food (84) front desk (70) hotel (707) housekeeping (15) lobby (30) location (280) lunch (12) manager (18) money (19) neighborhood (6) parking (49) patio (7) pillow (20) pool (9) price (64) rate (39) recommend (76) restaurant (109) room (678) room service (24) service (84) sheets (7) shower (14) staff (260) street (71) suite (22) towel (19) valet (11) valet parking (12) value (30) view (34) walk (109) wireless (28)

Staff

Appears in 260 comments.

91% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (10) attentive (10) clean (20) comfortable (13) courteous (14) desk (27) excellent (12) extremely (10) friendly (91) good (21) great (31) helpful (79) hotel (69) housekeeping (11) location (21) nice (20) pleasant (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff were wonderful and even greeted my spouse happy bday!little touches like that mean a lot.

"perfect romantic hotel " Read full review on TripAdvisor 5/18/2012 Vote

2. The hotel is dated; however it was very clean, accomodating and the staff quite courteous.

"Location! Location! Location! " Read full review on TripAdvisor 5/9/2012 Vote

3. Staff nice, air conditioner great.

"Great location, not-so-great hotel " Read full review on TripAdvisor 5/5/2012 Vote

4. ) The hotel is charming, and the staff is really friendly.

"Great Location " Read full review on TripAdvisor 4/30/2012 Vote

5. Small room but well appointed, staff friendly and helpful, and restaurant was very good.

"weekend trip " Read full review on TripAdvisor 4/23/2012 Vote

6. I can't say it enough how comfortable the staff made me feel.

"Great for single mom traveling with two kids! " Read full review on TripAdvisor 4/20/2012 Vote

7. The ENTIRE staff was approachable, friendly, and helpful.

"Great for single mom traveling with two kids! " Read full review on TripAdvisor 4/20/2012 Vote

8. Staff very helpful on arrival and nothing was too much trouble.

"Great Position " Read full review on TripAdvisor 4/15/2012 Vote

9. Found the staff to be friendly.

"Great Position for a quaint hotel " Read full review on TripAdvisor 4/13/2012 Vote

10. Has the most comfortable beds and the friendliest staff for being a big city hotel.

"BEST STAY IN DC " Read full review on TripAdvisor 4/12/2012 Vote