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OpinionWell
Rank
46th
Out of 279

Phoenix Park

Average Price: $307  
 
Hotel Class:
520 North Capitol Street NorthWest
Washington DC, 20001 View map  
3-Star Hotel Rank: 22 of 58
Average review rating: 3.78
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (35) , Travelocity (14) , TripAdvisor (382) , YahooTravel (10)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 18 comments. 
25% wrote positive comments about manager
The following words were used in comments with Manager:
friendly (4)   hotel (4)   management (18)   problem (3)   rude (2)   staff (4)    
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1. The Manager and the were extremely helpful and very freindly.
"Best Service ever received at a Hotel in DC " Read full review on TripAdvisor   10/4/2011 Vote      
2. But the staff is friendly, particularly the manager and bellmen, and there's a friendly, smaller hotel vibe that is completely lacking at the chains in the neighborhood.
"Small but friendly, and a great value " Read full review on TripAdvisor   3/19/2009 Vote      
3. The front office staff was very professional and friendly and the manager inquired about our satisfaction with our room.
"Excellent Anniversary " Read full review on TripAdvisor   7/28/2008 Vote      
4. The manager on duty found us a larger room and was committed to making things right.
"Great location, great service " Read full review on TripAdvisor   3/24/2012 Vote      
5. The hotel managers are absolutely on top of everything and the staff at the Phoenix has been there for several years.
"Fantastic hotel for location and service " Read full review on TripAdvisor   11/15/2011 Vote      
6. Maybe the Manager could comment on this.
"Great hotel, but would love to hear from the manager about something! " Read full review on TripAdvisor   7/6/2011 Vote      
7. We arrived by Amtrack for our stay about 3 hours before the normal check-in time, and the front desk manager offered us an upgraded room for a small fee so that we could check in immediately.
"Very accommodating staff " Read full review on TripAdvisor   5/3/2011 Vote      
8. No sign of any managers but very friendly staff.
"Solid Hotel - Good location " Read full review on TripAdvisor   4/13/2011 Vote      
9. It was loud - when I called to complain the switchboard told me the bar doesn't close until 2:30 and I could talk to the manager in the morning.
"Bad Night Sleep - Hotel did nothing to compensate " Read full review on TripAdvisor   4/21/2010 Vote      
10. The servers ignore you and the manager seems not to have too much control over the crew.
"Cherry Blossom Festival Strategic Point " Read full review on TripAdvisor   4/5/2010 Vote      
   
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