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OpinionWell
Rank
46th
Out of 279

Phoenix Park

Average Price: $307  
 
Hotel Class:
520 North Capitol Street NorthWest
Washington DC, 20001 View map  
3-Star Hotel Rank: 22 of 58
Average review rating: 3.78
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (35) , Travelocity (14) , TripAdvisor (382) , YahooTravel (10)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 84 comments. 
95% wrote positive comments about service
The following words were used in comments with Service:
best (6)   customer (8)   desk (9)   elevator (4)   excellent (5)   food (12)   friendly (7)   good (17)   great (23)   hotel (24)   location (7)   need (5)   nice (8)    
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1. Service is good, and the Irish pub next door serves delicious food (although there's pretty much nothing healty on the menu).
"Location and price 5; rooms 2. " Read full review on TripAdvisor   5/7/2012 Vote      
2. It is only surpassed by the outstanding service.
"Outstanding service, great location. " Read full review on TripAdvisor   4/19/2012 Vote      
3. Great service.
"Completely Enjoyable " Read full review on TripAdvisor   1/26/2012 Vote      
4. elevators, shower, toilet, lighting etc., Flat screen TV in room, free wifi, fastest room-service I've ever come across (15 minutes) and a great, cheerful Irish Pub downstairs if you fancy turning some strangers into friends.
"Great location, lots of charm " Read full review on TripAdvisor   1/23/2012 Vote      
5. On top of everything, The Dubliner is one of the great places to spend evenings in the city: Live, authentic Irish music, great food and great service, delicious Guinness and good wine doesn't hurt.
"Great DC Flavor " Read full review on TripAdvisor   1/8/2012 Vote      
6. The front desk clerk at check-in acted welcoming and customer-service oriented as expected.
"Decent Hotel, great location " Read full review on TripAdvisor   1/7/2012 Vote      
7. We attended a wedding rehearsal dinner at the Phoenix and the service was excellant and the atmosphere homey and intimate.
"Hospitality and over-all great vib ( wonderful mattresses too!) " Read full review on TripAdvisor   1/2/2012 Vote      
8. The Dubliner is a nice place for a good Irish dinner-with super friendly wait staff and service.
"Nice staff-Great Location " Read full review on TripAdvisor   12/31/2011 Vote      
9. If you're wondering where good customer service went, well I found it at the Phoenix Park Hotel.
"Hospitable Staff...Great Hotel & Location " Read full review on TripAdvisor   12/27/2011 Vote      
10. We cannot say enough positive things about this hotel and the outstanding service we received from Tracy Zahn, the catering/sales director.
"Outstanding hotel, outstanding service, outstanding value " Read full review on TripAdvisor   11/26/2011 Vote      
   
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