Phoenix Park, Washington DC, Front Desk

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Rank

46th

Out of 279

Phoenix Park	Average Price: $307 Check Rates

Hotel Class:

520 North Capitol Street NorthWest

Washington DC, 20001 View map

3-Star Hotel Rank: 22 of 58
Average review rating: 3.78

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (35) , Travelocity (14) , TripAdvisor (382) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (44) bath (11) bathroom (59) bed (140) bill (7) breakfast (56) charge (12) check in (39) check out (13) closet (10) cost (13) deal (19) decor (23) dinner (33) downtown (8) fee (11) food (84) front desk (70) hotel (707) housekeeping (15) lobby (30) location (280) lunch (12) manager (18) money (19) neighborhood (6) parking (49) patio (7) pillow (20) pool (9) price (64) rate (39) recommend (76) restaurant (109) room (678) room service (24) service (84) sheets (7) shower (14) staff (260) street (71) suite (22) towel (19) valet (11) valet parking (12) value (30) view (34) walk (109) wireless (28)

Front desk

Appears in 70 comments.

92% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (4) bellhop (5) clean (5) clerk (4) desk (72) friendly (12) great (5) helpful (12) hotel (6) housekeeping (4) nice (5) welcoming (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. the room was small but the charm of the hotel like its front desk made up for it.

"perfect romantic hotel " Read full review on TripAdvisor 5/18/2012 Vote

2. Fortunately, the front desk was happy to move me to a larger room.

"Location and price 5; rooms 2. " Read full review on TripAdvisor 5/7/2012 Vote

3. My husband & I went for a friend's wedding and the front desk was just perfect.

"So Accommodating! " Read full review on TripAdvisor 2/4/2012 Vote

4. The front desk clerk at check-in acted welcoming and customer-service oriented as expected.

"Decent Hotel, great location " Read full review on TripAdvisor 1/7/2012 Vote

5. The staff is exceptionally friendly; from the front desk to the bellman to the housekeepers.

"Nice staff-Great Location " Read full review on TripAdvisor 12/31/2011 Vote

6. The front desk was very accommodating, and allowed me to check in early.

"Hospitable Staff...Great Hotel & Location " Read full review on TripAdvisor 12/27/2011 Vote

7. the front desk personnel is friendly and accommodating.

"it's great if you can sleep through the construction... " Read full review on TripAdvisor 11/14/2011 Vote

8. Front desk clerks became helpful, and even friendly, and we had no more problems with the room.

"Worth Considering " Read full review on TripAdvisor 11/10/2011 Vote

9. Front desk staff very nice and friendly.

"excellent location and value, and NICE hotel " Read full review on TripAdvisor 8/31/2011 Vote

10. Front desk people were friendly and professional.

"Terrific! " Read full review on TripAdvisor 7/8/2011 Vote