Holiday Inn Chicago - Mart Plaza, Chicago, Shower

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OpinionWell
Rank

65th

Out of 415

Holiday Inn Chicago - Mart Plaza	Average Price: $231 Check Rates

Hotel Class:

350 West Mart Center Drive

Chicago, 60654 View map

3-Star Hotel Rank: 24 of 73
Average review rating: 3.77

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (28) , MyTravelGuide (2514) , Travelocity (19) , TripAdvisor (355) , YahooTravel (23)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (14) bar (126) bath (10) bathroom (46) bed (66) bill (6) breakfast (67) charge (8) check in (50) check out (9) concierge (41) cost (26) deal (20) decor (14) dinner (21) discount (7) downtown (94) exercise room (6) fee (8) food (97) front desk (41) gym (15) hotel (755) housekeeping (20) lake (17) lobby (132) location (224) manager (23) money (25) parking (104) pillow (23) pool (76) price (81) rate (48) recommend (46) restaurant (151) room (633) room service (25) service (78) shower (28) staff (160) street (32) suite (17) to park (9) towel (16) value (18) view (338) walk (146) water pressure (7) wireless (16)

Shower

Appears in 27 comments.

54% wrote positive comments about shower

The following words were used in comments with Shower:
good (2) great (2) hotel (3) nice (2) night (2) pressure (5) problem (3) secure (2) tub (3) wall (2) wallpaper (2) water (8) wrong (2)

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1. Woke up the next morning to find that the shower barely had any water pressure.

"Rude and Uncaring Staff! " Read full review on TripAdvisor 4/24/2012 Vote

2. Manager also started with brief apology, but then also told me i was in the wrong room, and didnt I get a note under the door informing me of this problem (not sure what a note would do in terms of my actually getting a shower) .

"Horrible customer service " Read full review on TripAdvisor 2/18/2012 Vote

3. Nothing we couldn't live with, but the cold shower air was unfortunate.

"Pleasantly surprised " Read full review on TripAdvisor 2/28/2011 Vote

4. Some of the wallpaper was coming off in the bathroom and the cover on the back of the shower head wasn't secured to the wall.

"Good room, WONDERFUL view, but no breakfast :( " Read full review on TripAdvisor 9/27/2010 Vote

5. Some of the wallpaper was coming off in the bathroom and the cover on the back of the shower head wasn't secured to the wall.

"Good room, WONDERFUL view, but no breakfast :( " Read full review on TripAdvisor 9/27/2010 Vote

6. The bottom of the tub was peeling up and the shower dripped.

"Will not go back! " Read full review on Expedia 1/28/2009 Vote

7. Went to take a shower.

"Rude and Uncaring Staff! " Read full review on TripAdvisor 4/24/2012 Vote

8. The shower drain was pulled out onto the surface of the tub.

"Great choice for downtown Chicago " Read full review on TripAdvisor 4/2/2012 Vote

9. Lets see, what time do most people take showers, brush teeth, etc.

"Horrible customer service " Read full review on TripAdvisor 2/18/2012 Vote

10. Then talking to customers visiting for a class, they had the same story of being told in wrong rooms, having no showers.

"Horrible customer service " Read full review on TripAdvisor 2/18/2012 Vote