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OpinionWell
Rank
65th
Out of 415

Holiday Inn Chicago - Mart Plaza

Average Price: $231  
 
Hotel Class:
350 West Mart Center Drive
Chicago, 60654 View map  
3-Star Hotel Rank: 24 of 73
Average review rating: 3.77
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (28) , MyTravelGuide (2514) , Travelocity (19) , TripAdvisor (355) , YahooTravel (23)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Shower
Appears in 27 comments. 
54% wrote positive comments about shower
The following words were used in comments with Shower:
good (2)   great (2)   hotel (3)   nice (2)   night (2)   pressure (5)   problem (3)   secure (2)   tub (3)   wall (2)   wallpaper (2)   water (8)   wrong (2)    
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1. Woke up the next morning to find that the shower barely had any water pressure.
"Rude and Uncaring Staff! " Read full review on TripAdvisor   4/24/2012 Vote      
2. Manager also started with brief apology, but then also told me i was in the wrong room, and didnt I get a note under the door informing me of this problem (not sure what a note would do in terms of my actually getting a shower) .
"Horrible customer service " Read full review on TripAdvisor   2/18/2012 Vote      
3. Nothing we couldn't live with, but the cold shower air was unfortunate.
"Pleasantly surprised " Read full review on TripAdvisor   2/28/2011 Vote      
4. Some of the wallpaper was coming off in the bathroom and the cover on the back of the shower head wasn't secured to the wall.
"Good room, WONDERFUL view, but no breakfast :( " Read full review on TripAdvisor   9/27/2010 Vote      
5. Some of the wallpaper was coming off in the bathroom and the cover on the back of the shower head wasn't secured to the wall.
"Good room, WONDERFUL view, but no breakfast :( " Read full review on TripAdvisor   9/27/2010 Vote      
6. The bottom of the tub was peeling up and the shower dripped.
"Will not go back! " Read full review on Expedia   1/28/2009 Vote      
7. Went to take a shower.
"Rude and Uncaring Staff! " Read full review on TripAdvisor   4/24/2012 Vote      
8. The shower drain was pulled out onto the surface of the tub.
"Great choice for downtown Chicago " Read full review on TripAdvisor   4/2/2012 Vote      
9. I really didnt want a different room, I wanted a shower.
"Horrible customer service " Read full review on TripAdvisor   2/18/2012 Vote      
10. Then talking to customers visiting for a class, they had the same story of being told in wrong rooms, having no showers.
"Horrible customer service " Read full review on TripAdvisor   2/18/2012 Vote      
   
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