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Holiday Inn Chicago - Mart Plaza
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OpinionWell
Rank
65th
Out of 415
Holiday Inn Chicago - Mart Plaza
Average Price: $231
Check Rates
Hotel Class:
350 West Mart Center Drive
Chicago, 60654
View map
3-Star Hotel Rank:
24 of 73
Average review rating:
3.77
OpinionWell Value Index:
6
Traveler reviews analyzed:
BedBugRegistry
(
3
)
,
Expedia
(
28
)
,
MyTravelGuide
(
2514
)
,
Travelocity
(
19
)
,
TripAdvisor
(
355
)
,
YahooTravel
(
23
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Renovation
.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
Recent comments
complained about parking fees.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(14)
bar
(126)
bath
(10)
bathroom
(46)
bed
(66)
bill
(6)
breakfast
(67)
charge
(8)
check in
(50)
check out
(9)
concierge
(41)
cost
(26)
deal
(20)
decor
(14)
dinner
(21)
discount
(7)
downtown
(94)
exercise room
(6)
fee
(8)
food
(97)
front desk
(41)
gym
(15)
hotel
(755)
housekeeping
(20)
lake
(17)
lobby
(132)
location
(224)
manager
(23)
money
(25)
parking
(104)
pillow
(23)
pool
(76)
price
(81)
rate
(48)
recommend
(46)
restaurant
(151)
room
(633)
room service
(25)
service
(78)
shower
(28)
staff
(160)
street
(32)
suite
(17)
to park
(9)
towel
(16)
value
(18)
view
(338)
walk
(146)
water pressure
(7)
wireless
(16)
See more
Shower
Appears in 27 comments.
54% wrote positive comments about
shower
The following words were used in comments with
Shower:
good
(2)
great
(2)
hotel
(3)
nice
(2)
night
(2)
pressure
(5)
problem
(3)
secure
(2)
tub
(3)
wall
(2)
wallpaper
(2)
water
(8)
wrong
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Woke up the next morning to find that the
shower
barely had any water pressure.
"Rude and Uncaring Staff! "
Read full review
on
TripAdvisor
4/24/2012
Vote
2.
Manager also started with brief apology, but then also told me i was in the wrong room, and didnt I get a note under the door informing me of this problem (not sure what a note would do in terms of my actually getting a
shower
) .
"Horrible customer service "
Read full review
on
TripAdvisor
2/18/2012
Vote
3.
Nothing we couldn't live with, but the cold
shower
air was unfortunate.
"Pleasantly surprised "
Read full review
on
TripAdvisor
2/28/2011
Vote
4.
Some of the wallpaper was coming off in the bathroom and the cover on the back of the
shower
head wasn't secured to the wall.
"Good room, WONDERFUL view, but no breakfast :( "
Read full review
on
TripAdvisor
9/27/2010
Vote
5.
Some of the wallpaper was coming off in the bathroom and the cover on the back of the
shower
head wasn't secured to the wall.
"Good room, WONDERFUL view, but no breakfast :( "
Read full review
on
TripAdvisor
9/27/2010
Vote
6.
The bottom of the tub was peeling up and the
shower
dripped.
"Will not go back! "
Read full review
on
Expedia
1/28/2009
Vote
7.
Went to take a
shower
.
"Rude and Uncaring Staff! "
Read full review
on
TripAdvisor
4/24/2012
Vote
8.
The
shower
drain was pulled out onto the surface of the tub.
"Great choice for downtown Chicago "
Read full review
on
TripAdvisor
4/2/2012
Vote
9.
I really didnt want a different room, I wanted a
shower
.
"Horrible customer service "
Read full review
on
TripAdvisor
2/18/2012
Vote
10.
Then talking to customers visiting for a class, they had the same story of being told in wrong rooms, having no
shower
s.
"Horrible customer service "
Read full review
on
TripAdvisor
2/18/2012
Vote
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