Holiday Inn Chicago - Mart Plaza, Chicago, Staff

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Rank

65th

Out of 415

Holiday Inn Chicago - Mart Plaza	Average Price: $231 Check Rates

Hotel Class:

350 West Mart Center Drive

Chicago, 60654 View map

3-Star Hotel Rank: 24 of 73
Average review rating: 3.77

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (28) , MyTravelGuide (2514) , Travelocity (19) , TripAdvisor (355) , YahooTravel (23)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) bar (126) bath (10) bathroom (46) bed (66) bill (6) breakfast (67) charge (8) check in (50) check out (9) concierge (41) cost (26) deal (20) decor (14) dinner (21) discount (7) downtown (94) exercise room (6) fee (8) food (97) front desk (41) gym (15) hotel (755) housekeeping (20) lake (17) lobby (132) location (224) manager (23) money (25) parking (104) pillow (23) pool (76) price (81) rate (48) recommend (46) restaurant (151) room (633) room service (25) service (78) shower (28) staff (160) street (32) suite (17) to park (9) towel (16) value (18) view (338) walk (146) water pressure (7) wireless (16)

Staff

Appears in 160 comments.

86% wrote positive comments about staff

The following words were used in comments with Staff:
clean (19) concierge (9) desk (22) efficient (7) excellent (7) extremely (7) friendly (64) good (9) great (12) helpful (52) hotel (44) housekeeping (6) location (7) nice (13) pleasant (9) polite (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is super friendly - as is the rest of the city really, from the reception desk to the wait staff.

"Modern and convinient " Read full review on TripAdvisor 5/24/2012 Vote

2. The staff was quite pleasant and helpful.

"Get an Upper Room with a River View " Read full review on TripAdvisor 5/7/2012 Vote

3. Very nice rooms, very clean, nice staff.

"Great hotel! Making reservations for a 3rd stay! " Read full review on TripAdvisor 5/3/2012 Vote

4. The hotel staff were friendly and quick to help if I needed some direction or anything in my room.

"The Best Holiday Inn! " Read full review on TripAdvisor 4/26/2012 Vote

5. The staff were very helpful and the hotel has been updated and very clean and across the street from the Merchandise Mart.

"Excellent stay " Read full review on TripAdvisor 4/23/2012 Vote

6. Courteous helpful staff.

"Concierge is the best thing about this hotel... " Read full review on TripAdvisor 4/23/2012 Vote

7. My stay was fine, and the hotel staff was very pleasant.

"Low Budget, But Fine. " Read full review on TripAdvisor 4/23/2012 Vote

8. Check in was painless, the staff was actually very good.

"Didn't say here by choice, wouldn't stay again " Read full review on TripAdvisor 4/19/2012 Vote

9. Every day, the staff members were very friendly when you walked by.

"Didn't say here by choice, wouldn't stay again " Read full review on TripAdvisor 4/19/2012 Vote

10. It is very clean, Bath and Body Works amenities, awesome Asian/Italian restaurant on-site, which was very convenient and both the restaurant and hotel staff were super friendly.

"Great find! " Read full review on TripAdvisor 4/13/2012 Vote