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Rank
65th
Out of 415

Holiday Inn Chicago - Mart Plaza

Average Price: $231  
 
Hotel Class:
350 West Mart Center Drive
Chicago, 60654 View map  
3-Star Hotel Rank: 24 of 73
Average review rating: 3.77
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (28) , MyTravelGuide (2514) , Travelocity (19) , TripAdvisor (355) , YahooTravel (23)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 78 comments. 
75% wrote positive comments about service
The following words were used in comments with Service:
clean (8)   customer (6)   desk (5)   excellent (5)   food (6)   friendly (8)   good (13)   great (18)   holiday (6)   hotel (19)   inn (6)   most (5)   outstanding (5)   price (4)    
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1. The place is very clean, service is good and some of the views are outstanding.
"Great Location, suprisingly better than expected " Read full review on TripAdvisor   5/23/2012 Vote      
2. Overall this hotel delivers a decent product but has some service issues around the general warmth and welcome.
"Great view, otherwise a mixed bag " Read full review on TripAdvisor   5/20/2012 Vote      
3. The older gentleman serving was great, chatting with guests he'd seen before and generally providing very good service.
"Great view, otherwise a mixed bag " Read full review on TripAdvisor   5/20/2012 Vote      
4. Told the executive that recommended the hotel that he obviously is treated different than other guests because I certainly didn't get the great service and great room that he gets.
"Rude and Uncaring Staff! " Read full review on TripAdvisor   4/24/2012 Vote      
5. Lovely pool, great fitness centre, service at every turn.
"Holiday Inn " Read full review on TripAdvisor   2/20/2012 Vote      
6. The view was stunning, the service friendly, my room was what you'd expect for this grade, and the restaurant dinners were outstanding thanks to a 5 star chef, who didn't want to give me his name.
"Ist time visit " Read full review on TripAdvisor   2/6/2012 Vote      
7. Service was great.
"Great view and location (especially for the railfan)! " Read full review on TripAdvisor   1/27/2012 Vote      
8. Even in McDonald's we got better service in Chicago than from her.
"Great value, great location but avoid breakfast! " Read full review on TripAdvisor   1/11/2012 Vote      
9. The restaurant was great with good food at a reasonable rate with good service.
"Excellent Hotel-Great Value " Read full review on TripAdvisor   12/13/2011 Vote      
10. The service was friendly and the hotel bar overlooks the river.
"Spectacular views - but hotel needs to be updated " Read full review on TripAdvisor   10/15/2011 Vote      
   
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