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OpinionWell
Rank
65th
Out of 415

Holiday Inn Chicago - Mart Plaza

Average Price: $231  
 
Hotel Class:
350 West Mart Center Drive
Chicago, 60654 View map  
3-Star Hotel Rank: 24 of 73
Average review rating: 3.77
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (28) , MyTravelGuide (2514) , Travelocity (19) , TripAdvisor (355) , YahooTravel (23)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 41 comments. 
95% wrote positive comments about concierge
The following words were used in comments with Concierge:
clean (4)   desk (3)   dinner (4)   extremely (4)   friendly (6)   good (3)   great (5)   helpful (21)   hotel (11)   lobby (3)   recommend (3)    
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1. The stand out was Robert, the concierge, who was always cool but ready to help with a pleasant but not cheesy smile.
"The Best Holiday Inn! " Read full review on TripAdvisor   4/26/2012 Vote      
2. The concierge was very helpful as well.
"Nice room, expensive restaurant, mediocre location, intrusive staff " Read full review on TripAdvisor   4/23/2012 Vote      
3. The corner stores are fine for getting togo wine and what not and the concierge of course was very helpful.
"Train trip to Chicago " Read full review on TripAdvisor   4/15/2012 Vote      
4. The concierge was very friendly and helpful, as were the cleaning crew.
"I will stay here again, but I've had better service... " Read full review on TripAdvisor   4/13/2012 Vote      
5. a plumber was there in 15 minutes!) concierge was great too.
"chicago with my nephews " Read full review on TripAdvisor   4/12/2012 Vote      
6. The concierge Robert was really good with helping us get around the city.
"Our Trip to Chicago " Read full review on TripAdvisor   4/8/2012 Vote      
7. The doorman and concierge were fabulous.
"Holiday Inn " Read full review on TripAdvisor   2/20/2012 Vote      
8. Robert the concierge is fantastic and extremely helpful.
"Good clean accomodation " Read full review on TripAdvisor   9/24/2011 Vote      
9. Sometimes this is really easier than trying to take public transportation, since you are relatively close to a lot of stuff7 concierge is very helpful- let them help you- you don't need to figure out the subway map, etc. Either use walking Garmin GPS or ask concierge instead of looking at maps online, etc.CONS- Getting luggage to room- they have a bellman if you want to pay, though.
"good value " Read full review on TripAdvisor   9/23/2011 Vote      
10. The concierge was helpful, although both restaurants recommended (for dinner and breakfast) were just ok.
"An OK option; decent location " Read full review on TripAdvisor   5/31/2011 Vote      
   
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