6. I stayed in one of the Luxury suites, which was very nice, did have a problem with the A/C which I reported 3 times, before a engineer came, just before I was going out for a dinner reservation and decided not much he could do, he said he would report in to Duty Manager, and we went out, when we returned at 11.30pm, in our room, was engineers ladders, and sprawled all round the bedroom, was the panels he had removed and just left, not much we could do at that time, but clear a path to the bed, then at 11.