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OpinionWell
Rank
4th
Out of 700

InterContinental Los Angeles Century City

Average Price: $392  
 
Hotel Class:
2151 Avenue of the Stars
Los Angeles, 90067 View map  
4-Star Hotel Rank: 2 of 45
Average review rating: 4.25
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (29) , MyTravelGuide (66) , Travelocity (4) , TripAdvisor (347) , YahooTravel (32)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Staff
Appears in 216 comments. 
93% wrote positive comments about staff
The following words were used in comments with Staff:
attentive (14)   clean (12)   concierge (13)   desk (24)   excellent (9)   friendly (53)   good (15)   great (29)   helpful (44)   hotel (65)   housekeeping (10)   liked (10)   location (10)   nice (22)   welcoming (10)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The staff were so accommodating and lovely.
"Great hotel and great staff " Read full review on TripAdvisor   5/22/2012 Vote      
2. The staff is friendly and will bend over backwards to help.
"One of my favorites! " Read full review on TripAdvisor   5/13/2012 Vote      
3. The IC Century City is amazing - from the friendly and knowledgeable staff to the beautiful rooms, great pool and gym and the amazing lobby.
"IC Century City - Fantastic " Read full review on TripAdvisor   5/13/2012 Vote      
4. Very helpful staff.
"Urbane urban experience " Read full review on TripAdvisor   5/9/2012 Vote      
5. Staff was welcoming.
"Great location & customer service " Read full review on TripAdvisor   5/3/2012 Vote      
6. The staff were all welcoming and the concierge go the extra mile to help and advise you.
"Loved it " Read full review on TripAdvisor   4/28/2012 Vote      
7. When I was at the front desk for check-in and check-out, the staff who helped me took multiple phone calls while I stood there waiting, without any apology.
"Adequate but I'd try elsewhere next time " Read full review on TripAdvisor   4/26/2012 Vote      
8. Generally a top class hotel with excellent staff and service.
"Intercontinental Hotel Los Angeles " Read full review on TripAdvisor   4/24/2012 Vote      
9. Thankyou to all the staff for a wonderful stay.
"Looking forward to our return visit " Read full review on TripAdvisor   4/23/2012 Vote      
10. The valet staff is gracious, the person opening the front door is wonderful, the front desk staff was friendly, & the bed was comfortable.
"Superb customer service & room not so bad either " Read full review on TripAdvisor   4/18/2012 Vote      
   
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