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Rank
4th
Out of 700

InterContinental Los Angeles Century City

Average Price: $392  
 
Hotel Class:
2151 Avenue of the Stars
Los Angeles, 90067 View map  
4-Star Hotel Rank: 2 of 45
Average review rating: 4.25
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (29) , MyTravelGuide (66) , Travelocity (4) , TripAdvisor (347) , YahooTravel (32)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 246 comments. 
87% wrote positive comments about service
The following words were used in comments with Service:
clean (13)   concierge (15)   customer (20)   desk (14)   excellent (25)   food (20)   good (30)   great (43)   helpful (14)   hotel (62)   location (19)   nice (17)   night (14)    
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1. They're treating us like celebrities!' - and she's right, the customer service is by far the best I've received.
"Felt like a celebrity... " Read full review on TripAdvisor   5/17/2012 Vote      
2. ;-) Service is overall great.
"Pay for its location " Read full review on TripAdvisor   5/14/2012 Vote      
3. Wonderful customer service from the gentleman who opened my door down to the cute cashier with a fun name.
"Great location & customer service " Read full review on TripAdvisor   5/3/2012 Vote      
4. great car service and a location that is close enough to be handy but also not in the thick of things.
"WOW with a touch of WOW " Read full review on TripAdvisor   5/2/2012 Vote      
5. A huge room, amazing service, quality room service and very helpful housekeeping staff.
"WOW with a touch of WOW " Read full review on TripAdvisor   5/2/2012 Vote      
6. the guest service was also very good and i was impressed that i was called after i requested more toiletteries to make sure someone had brought them.
"room smelt v bad some other concerns but everything that ultimately matters in a hotel stay was great. " Read full review on TripAdvisor   5/1/2012 Vote      
7. The service was efficient, but not overly friendly.
"No Big Complaints, just lacked flair " Read full review on TripAdvisor   4/30/2012 Vote      
8. ' The hotel restaurant is not worth the money - expensive, food is poor quality, although service is very good.
"I expected more " Read full review on TripAdvisor   4/26/2012 Vote      
9. Prior to my stay at the Intercontinental, I had just come from a hotel in another city that had 1st class service and a spotless facility.
"Adequate but I'd try elsewhere next time " Read full review on TripAdvisor   4/26/2012 Vote      
10. Service was fast and friendly.
"Lovely Hotel " Read full review on TripAdvisor   4/26/2012 Vote      
   
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