InterContinental Los Angeles Century City, Los Angeles, Concierge

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OpinionWell
Rank

4th

Out of 700

InterContinental Los Angeles Century City	Average Price: $392 Check Rates

Hotel Class:

2151 Avenue of the Stars

Los Angeles, 90067 View map

4-Star Hotel Rank: 2 of 45
Average review rating: 4.25

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (29) , MyTravelGuide (66) , Travelocity (4) , TripAdvisor (347) , YahooTravel (32)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (19) balcony (73) bar (64) bathroom (91) beach (26) bed (73) bill (23) breakfast (77) charge (39) check in (54) complimentary (40) concierge (63) cost (27) deal (22) decor (20) dinner (26) downtown (18) fee (23) food (103) front desk (72) gym (35) hotel (836) housekeeping (24) lobby (89) location (180) lunch (15) manager (39) money (16) parking (104) pool (109) price (83) rate (43) recommend (49) restaurant (126) room (609) room service (60) service (246) shower (58) spa (41) staff (216) street (23) suite (87) towel (16) tub (29) valet (92) valet parking (43) value (15) view (95) walk (72) wireless (24)

Concierge

Appears in 63 comments.

80% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (8) great (5) helpful (22) hotel (9) impressed (4) knowledgable (3) nice (6) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff were all welcoming and the concierge go the extra mile to help and advise you.

"Loved it " Read full review on TripAdvisor 4/28/2012 Vote

2. Staff incredible, clearly customer servic is a priority and especially with those at concierge - so attentive -NOTHING was too much trouble, they even went to the pharmacy for us late one night.

"Intercontinental century city is great " Read full review on TripAdvisor 3/2/2012 Vote

3. Overall, we found the service to be very good - particularly the concierge and room service.

"Nice hotel, good service " Read full review on TripAdvisor 2/22/2012 Vote

4. The concierge desk is very helpful, but be aware of other guests, because some of them have never heard of something called queuing.

"Most arrogant managers in a beautiful hotel " Read full review on TripAdvisor 9/27/2011 Vote

5. On my third trip back I was not only greeted by name but with real smiles of recognition from the concierge and friendly wait staff in the Grill Park.

"Classy staff, classy property -- hits all the right notes for business AND pleasure travel " Read full review on TripAdvisor 9/26/2011 Vote

6. The concierge was very helpful with directions and the hotel car for short, local rides.

"Loved it. " Read full review on TripAdvisor 7/28/2011 Vote

7. Luis-the Concierge--phenominal job--made the entire experience that much better.

"Terrific stay! Staff---amazing! " Read full review on TripAdvisor 3/17/2011 Vote

8. Front desk and concierge- super helpful.

"Beautiful hotel with fantastic service..pricey valet parking " Read full review on TripAdvisor 3/3/2011 Vote

9. Except concierge told us nearest mall was beverly centre 3 miles away when really there is one 400yards away.

"Great value via Priceline " Read full review on TripAdvisor 1/30/2011 Vote

10. Very personal service by all and outstanding concierges.

"Beautiful hotel, great service " Read full review on TripAdvisor 11/23/2010 Vote