La Cantera San Antonio, San Antonio, Front Desk

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Rank

2nd

Out of 504

La Cantera San Antonio	Average Price: $370 Check Rates

Hotel Class:

16641 La Cantera Parkway

San Antonio, 78256 View map

4-Star Hotel Rank: 1 of 32
Average review rating: 3.53

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (24) , MyTravelGuide (26) , Travelocity (6) , TripAdvisor (646) , YahooTravel (26)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (45) balcony (27) bar (71) bathroom (43) bed (67) breakfast (112) brunch (14) charge (28) check in (64) check out (30) complimentary (28) concierge (43) cost (17) dinner (100) downtown (22) fee (23) food (176) front desk (106) gym (21) hot tub (20) hotel (588) housekeeping (34) lobby (63) location (111) lunch (33) manager (38) massage (57) money (30) parking (47) patio (14) pool (488) price (43) rate (29) recommend (86) restaurant (174) room (664) room service (41) service (377) shower (20) shuttle (72) spa (113) staff (387) suite (31) towel (23) valet (57) valet parking (14) value (21) view (162) walk (61) wireless (17)

Front desk

Appears in 106 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (11) great (7) helpful (6) hotel (8) housekeeping (4) kid (4) management (7) night (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. No matter how many times I might come and go by the front desk I was always greeted with a 'have a great day!, how's your day going.

"FANTASTIC PLACE " Read full review on TripAdvisor 4/24/2012 Vote

2. I did not want to share a balcony for obvious privacy reasons, so I called the front desk from the room and requested an upgraded room with a non-sharing balcony.

"Great value, excellent for romance or kids " Read full review on TripAdvisor 4/23/2012 Vote

3. Everyone at the front desk was nice( Grevais, Heather, Sarah).

"Can't wait to go back!! " Read full review on TripAdvisor 2/17/2012 Vote

4. The front desk staff was very friendly and helpful as was John the concierge.

"Relaxing Stay " Read full review on TripAdvisor 11/24/2011 Vote

5. The golf courses were outstanding, the restaurants were good, but the service in the hotel (valet, bellman, housekeeping, front desk, check out) was so erratic and disappointing that I ended up sending an email to the hotel saying that overall it was a big disappointment and we were really sad that such a beautiful property had such below average service.

"Two Visits Two Disappointments " Read full review on TripAdvisor 10/9/2011 Vote

6. Also, the front desk check in people are awesome as well as the guys at Tio's (Louie, David, and Darla) and at Steinheimer's (Dennie and Josh).

"Thank you for the Yogurt! " Read full review on TripAdvisor 9/29/2011 Vote

7. The valet parking attendants were very courteous, front desk checkin personnel were prompt and friendly, Spa staff was exceptional.

"Westin La Cantera Resort - Fantastic " Read full review on TripAdvisor 9/4/2011 Vote

8. Front desk staff was amazing.

"Wonderful family resort. " Read full review on TripAdvisor 8/21/2011 Vote

9. Also, special thanks to Colleen at the Front Desk for accommodating a selection of special requests.

"As always - exceeded expectations " Read full review on TripAdvisor 7/7/2011 Vote

10. The front desk employees were very friendly as were all the staff I encountered during my stay.

"Relaxing and great golf " Read full review on TripAdvisor 7/1/2011 Vote