10. We stayed in Portland on a through visit from Seattle to south Oregon - the Heathman, whilst in perhaps a more sterile part of the downtown section excelled particularly in one part, their outstanding customer service - as a visitor from the UK I thought the bellhop's uniform of a beefeater outfit as a bit twee (I do feel sorry for them having to wear that get-up in hot weather!) but criticism of them ends there - the concierge(s) ability to second guess what we wanted, recommend restaurants and book them with an air of absolutely no trouble to them is to be commended.