The Heathman Hotel, Portland, Manager

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OpinionWell
Rank

13th

Out of 287

The Heathman Hotel	Average Price: $212 Check Rates

Hotel Class:

1001 SouthWest Broadway @ Salmon

Portland, 97205 View map

4-Star Hotel Rank: 6 of 16
Average review rating: 4.3

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (24) , MyTravelGuide (9) , Travelocity (5) , Expedia (63) , TripAdvisor (334)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (40) bar (59) bath (18) bathroom (100) bed (111) breakfast (70) brunch (6) charge (19) check in (34) check out (11) closet (15) complimentary (15) concierge (40) deal (14) decor (22) dinner (48) discount (7) downtown (94) fee (6) food (73) front desk (43) hotel (582) housekeeping (10) lobby (32) location (176) lunch (10) manager (6) money (11) neighborhood (7) parking (25) pillow (24) price (28) rate (24) recommend (53) restaurant (184) room (506) room service (32) service (216) shower (36) staff (244) street (34) suite (73) towel (14) tub (7) valet (45) valet parking (20) value (7) view (19) walk (33) wireless (15)

Manager

Appears in 6 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:
generous (3) hotel (2) management (6) personable (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The bottle of wine and bath salts were a great bonus from the general manager.

"Fantastic! " Read full review on TripAdvisor 3/22/2011 Vote

2. Another personal touch I look foreward to when I arrive in my room are the chocolates waiting for you along with a personal note from the General Manager, Chris Erickson welcoming you to the hotel and thanking your for staying.

"A Fabulous Experience " Read full review on TripAdvisor 4/14/2008 Vote

3. The front desk staff, the Concierge and particularly the Food and Beverage Manager who all went out of their way to make surevwe enjoyed our stay.

"Fabulous staff made for a fantastic vacation spot. " Read full review on TripAdvisor 8/14/2011 Vote

4. I know nothing was resolved of it because when I spoke to the restaurant manager Brandon, he acted nonchalantly.

"check out other better hotels on downtown broadway " Read full review on TripAdvisor 4/4/2010 Vote

5. I also noticed an employee -who I was later informed was in fact the General Manager of the Hotel, Chris Erickson- was in the lobby assisting a woman who started with a frustrated expression and left for her room with a smile.

"Awesome, Felt Like a King " Read full review on TripAdvisor 5/21/2009 Vote

6. The idea of a personal concierge seems like a way to rip off customers, people who were once bell men now become incompetent desk managers and concierge.

""Where Service is still an art"?????? yeah right! " Read full review on TripAdvisor 7/11/2010 Vote