The Heathman Hotel, Portland, Concierge

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OpinionWell
Rank

13th

Out of 287

The Heathman Hotel	Average Price: $212 Check Rates

Hotel Class:

1001 SouthWest Broadway @ Salmon

Portland, 97205 View map

4-Star Hotel Rank: 6 of 16
Average review rating: 4.3

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (24) , MyTravelGuide (9) , Travelocity (5) , Expedia (63) , TripAdvisor (334)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (40) bar (59) bath (18) bathroom (100) bed (111) breakfast (70) brunch (6) charge (19) check in (34) check out (11) closet (15) complimentary (15) concierge (40) deal (14) decor (22) dinner (48) discount (7) downtown (94) fee (6) food (73) front desk (43) hotel (582) housekeeping (10) lobby (32) location (176) lunch (10) manager (6) money (11) neighborhood (7) parking (25) pillow (24) price (28) rate (24) recommend (53) restaurant (184) room (506) room service (32) service (216) shower (36) staff (244) street (34) suite (73) towel (14) tub (7) valet (45) valet parking (20) value (7) view (19) walk (33) wireless (15)

Concierge

Appears in 40 comments.

94% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (3) food (3) friendly (3) great (4) helpful (14) hotel (5) management (3) need (3) night (3) personable (4)

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1. The hotel also has a very enthusiastic and knowledgeable concierge, who helped us find the best way to get to places of interest, Friday and Saturday nights, they had jazz in the lounge, so we had no need to go hunting for entertainment.

"Relaxing Getaway " Read full review on TripAdvisor 4/28/2012 Vote

2. However, the concierge were so helpful and friendly.

"A lovely hotel and great staff " Read full review on TripAdvisor 2/22/2012 Vote

3. The personal concierge was immediately helpful in helping us decide where to go for lunch, and we weren't even checked in yet.

"Best place to stay in Portland " Read full review on TripAdvisor 1/15/2012 Vote

4. The Concierge was so helpful and made our experience to the hotel a great one.

"Portland Opera Weekend! " Read full review on TripAdvisor 11/15/2011 Vote

5. The hotel has a high staff ratio and everyone from the valet, the doormen and the check in concierges were extremely helpful.

"Excellent service in this downtown boutique hotel " Read full review on TripAdvisor 11/5/2011 Vote

6. Our personal concierge and the valet service were great but we found the other staffs to be unfriendly and unhelpful when we asked questions.

"Very tiny rooms and average service. Will not be back " Read full review on TripAdvisor 8/30/2011 Vote

7. The concierge Conley was so helpful and always available.

"Would defimetly return " Read full review on TripAdvisor 6/21/2011 Vote

8. We were greeted by a charming, helpful and friendly concierge who checked us in, took us to our room and even got us ice.

"Wonderful weekend getaway " Read full review on TripAdvisor 4/11/2011 Vote

9. The next day, the concierge helped us look at the ODOT trip check, to determine which pass had the least amount of snow, so we could travels safely back to Bend.

"The Heathman Exceeded Our Expectations Again! " Read full review on TripAdvisor 3/31/2011 Vote

10. Front desk staff and concierge very helpful with getting me directions around the city especially when there was roads closed off because of a marathon.

"Fantastic! " Read full review on TripAdvisor 3/22/2011 Vote