The Heathman Hotel, Portland, Service

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OpinionWell
Rank

13th

Out of 287

The Heathman Hotel	Average Price: $212 Check Rates

Hotel Class:

1001 SouthWest Broadway @ Salmon

Portland, 97205 View map

4-Star Hotel Rank: 6 of 16
Average review rating: 4.3

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (24) , Travelocity (5) , MyTravelGuide (9) , TripAdvisor (334) , Expedia (63)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (40) bar (59) bath (18) bathroom (100) bed (111) breakfast (70) brunch (6) charge (19) check in (34) check out (11) closet (15) complimentary (15) concierge (40) deal (14) decor (22) dinner (48) discount (7) downtown (94) fee (6) food (73) front desk (43) hotel (582) housekeeping (10) lobby (32) location (176) lunch (10) manager (6) money (11) neighborhood (7) parking (25) pillow (24) price (28) rate (24) recommend (53) restaurant (184) room (506) room service (32) service (216) shower (36) staff (244) street (34) suite (73) towel (14) tub (7) valet (45) valet parking (20) value (7) view (19) walk (33) wireless (15)

Service

Appears in 216 comments.

94% wrote positive comments about service

The following words were used in comments with Service:
comfortable (11) customer (13) desk (11) excellent (37) food (16) good (21) great (36) guest (10) hotel (59) location (25) nice (15) outstanding (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service from all the hotel staff was outstanding, especially the valet who were very helpful.

"Charming Hotel " Read full review on TripAdvisor 5/12/2012 Vote

2. The beds were fabulous and the service was outstanding.

"Great service, wonderful beds, perfect location! " Read full review on TripAdvisor 5/11/2012 Vote

3. Wonderful service, good housekeeping service, all around nice place.

"Teeny, tiny queen room " Read full review on TripAdvisor 5/8/2012 Vote

4. Staff was remarkable, very courteous and excellent service.

"Top Notch Property " Read full review on TripAdvisor 4/28/2012 Vote

5. The in-room amenities were very nice, and the turn down service always left a fresh bottle of water by the bed.

"Just so nice " Read full review on TripAdvisor 4/23/2012 Vote

6. If it was just us as a couple it gets 5 stars because of the ambiance, location and superb service from valet to the restaurant to the front desk staff.

"Great location, great staff, historic hotel, great food " Read full review on TripAdvisor 4/16/2012 Vote

7. I will be coming back to this hotel when I visit Portland as that was the best service I have ever recieved from a hotel and I am an event planner and have stayed in thousands of hotels.

"Best Service I've Ever Had! " Read full review on TripAdvisor 4/6/2012 Vote

8. We've stayed at two other historic hotels, but they don't compare to the service, appointments, and elegance of the Heathman.

"Outstanding customer service " Read full review on TripAdvisor 3/8/2012 Vote

9. The restaurant downstairs is excellent, one of my favorites in Portland, with great food and great service (and I don't say that often about service).

"Would Gladly Stay Here Anytime " Read full review on TripAdvisor 3/1/2012 Vote

10. The central location and amazing service of this hotel cannot be beat.

"Great Location for Girl's Weekend " Read full review on TripAdvisor 2/20/2012 Vote