The Heathman Hotel, Portland, Staff

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Rank

13th

Out of 287

The Heathman Hotel	Average Price: $212 Check Rates

Hotel Class:

1001 SouthWest Broadway @ Salmon

Portland, 97205 View map

4-Star Hotel Rank: 6 of 16
Average review rating: 4.3

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (63) , MyTravelGuide (9) , Travelocity (5) , TripAdvisor (334) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (40) bar (59) bath (18) bathroom (100) bed (111) breakfast (70) brunch (6) charge (19) check in (34) check out (11) closet (15) complimentary (15) concierge (40) deal (14) decor (22) dinner (48) discount (7) downtown (94) fee (6) food (73) front desk (43) hotel (582) housekeeping (10) lobby (32) location (176) lunch (10) manager (6) money (11) neighborhood (7) parking (25) pillow (24) price (28) rate (24) recommend (53) restaurant (184) room (506) room service (32) service (216) shower (36) staff (244) street (34) suite (73) towel (14) tub (7) valet (45) valet parking (20) value (7) view (19) walk (33) wireless (15)

Staff

Appears in 244 comments.

96% wrote positive comments about staff

The following words were used in comments with Staff:
amazed (9) attentive (13) clean (11) concierge (13) desk (23) excellent (16) extremely (12) friendly (55) good (13) great (26) helpful (63) hotel (55) location (18) need (13)

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1. From check-in to check-out, the staff were consistently friendly, pleasant, and charming.

"Excellent service and great location " Read full review on TripAdvisor 5/24/2012 Vote

2. I mentioned this to the front desk and in response one of the hotel staff gave me a 'tour' of some other rooms - but NOT to offer me a room change as one might expect.

"NOT WORTH THE MONEY " Read full review on TripAdvisor 5/17/2012 Vote

3. We were upgraded by the lovely staff so we stayed in a suite which was a bonus.

"Charming Hotel " Read full review on TripAdvisor 5/12/2012 Vote

4. The service from all the hotel staff was outstanding, especially the valet who were very helpful.

"Charming Hotel " Read full review on TripAdvisor 5/12/2012 Vote

5. The staff there is really wonderful and helpful.

"Wonderful Service " Read full review on TripAdvisor 5/8/2012 Vote

6. Everything did feel somewhat cramped, but the fact that the staff is so wonderful and that the location is really central, you cannot ask for more.

"Wonderful Service " Read full review on TripAdvisor 5/8/2012 Vote

7. Staff was remarkable, very courteous and excellent service.

"Top Notch Property " Read full review on TripAdvisor 4/28/2012 Vote

8. The staff was extremely accommodating, the restaurant was excellent and the rooms were comfortable, though not spacious.

"Relaxing Getaway " Read full review on TripAdvisor 4/28/2012 Vote

9. The staff was very welcoming and the rooms spacious and clean.

"Great for a business stay " Read full review on TripAdvisor 4/23/2012 Vote

10. The staff was fantastic, the restaurant was lovely, and the rooms we very comfortable.

"Just so nice " Read full review on TripAdvisor 4/23/2012 Vote