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OpinionWell
Rank
10th
Out of 177

Doubletree Philadelphia

Average Price: $222  
 
Hotel Class:
237 South Broad Street
Philadelphia, 19107-5686 View map  
3-Star Hotel Rank: 2 of 57
Average review rating: 3.93
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (36) , Travelocity (13) , TripAdvisor (440) , YahooTravel (32)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 124 comments. 
78% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (6)   clerk (6)   concierge (7)   desk (130)   doorman (5)   friendly (12)   good (4)   great (7)   helpful (19)   hotel (12)   management (6)   nice (5)   night (5)    
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1. the staff at the front desk was extremely efficient on check in and out.
"Good deal in center of town " Read full review on TripAdvisor   3/21/2012 Vote      
2. Front desk was speedy, gotta love that cookie program, it's cute.
"Across the street from the Academy of Music " Read full review on TripAdvisor   2/10/2012 Vote      
3. My room was clean and the folks on the front desk were very helpful.
"Short however nice stay! " Read full review on TripAdvisor   1/22/2012 Vote      
4. There was a young front desk clerk that I actually saw roll his eyes when i called back for help because there was no one at the front desk to help me after i waited for 5 minutes or so.
"Could be a 5, a few bad apples on the staff " Read full review on TripAdvisor   1/10/2012 Vote      
5. Front desk service was excellent upon check in and offered to split the bill between myself and roommate.
"Great location on Broad Street " Read full review on TripAdvisor   11/8/2011 Vote      
6. On the bright side the front desk was great the accomodations were excellent and the workout room a good one although the pool was too small for laps.
"Nice hotel, lousy management " Read full review on TripAdvisor   10/29/2011 Vote      
7. Hotel staff members from the front desk to the bell men to the maintenance man to the chambermaids were all helpful, professional and welcoming.
"More Than Just Yummy Chocolate Chip Cookies :-) " Read full review on TripAdvisor   9/12/2011 Vote      
8. The front desk people were helpful.
"Great location and a room with a view " Read full review on TripAdvisor   9/12/2011 Vote      
9. Front desk professional and polite.
"Great value and location " Read full review on TripAdvisor   9/5/2011 Vote      
10. The hotel is very centrally located and ok overall; however the front desk staff was less than helpful.
"I will pass on this one next time " Read full review on TripAdvisor   8/20/2011 Vote      
   
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